The Sansar team at Linden Lab is working hard to bring us the best virtual world platform that they can. They deserve our respect and kudos for a job (mostly) well done. But Ethos Erlanger has a valid complaint about Sansar documentation that is not being kept up-to-date as the software platform evolves over time. This might seem like a picky thing, but it’s not. Both creators and consumers are relying on that documentation to be accurate, and it’s very frustrating when it’s not.
Everybody can do their part in two ways: by asking good questions of Linden Lab staff via the community forums and at the Friday product meetups, and by making documentation update requests. Ethos explains how:
When items such as these come to light, the best we can do is request an update to the documentation. Everyone can help out on this topic by writing requests for documentation here. (They just call it “Documentation” when you get to that page.) I would think it would be called something like: Documentation Requests, but Linden Lab must have held that focus group without me. The odd thing is that this link goes to a subsection of “Community”. So do not look for it under the Knowledge Base which is where I instinctively looked for it. And that is if you can find the Knowledge Base.
And, just to be helpful, here is the Knowledge Base. and here are the Community Forums.
I used to be the technical advisor on system audits and out of date documentation was a finding that came up over half the time. Keeping documentation up to date is not a glamorous thing to do but it critical to a software project particularly one that is in the alpha or beta stage of developement and is multi user.