Scene of the Day: Colossus Rising

Colosus Rising

This is a great image from Sansar Studios’ experience Colossus Rising, taken by Dennis Obderry and posted to the Flickr group called Sansarian Delight (here’s his Flickr photostream, he has created quite a number of compelling images from Sansar and Second Life). If you’ve never been, go visit Colossus Rising and wander around the remains of a mysterious, ancient civilization in the desert. Be sure to ride the gondolas!

Fun fact: I was among the very first users of Flickr, way, waaay back in 2004, when they were just a tiny Vancouver-based start-up called Ludicorp (this is before they were bought out by Yahoo!). Here’s my Flickr profile. Sad to say I deleted my original account from 2004, but I rejoined in 2015. I haven’t posted very much at all (I have largely moved to Google Photos), but I do plan to post more Sansar images.

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How to Get Help with Sansar

It’s been exactly one week now since Linden Lab opened the doors to the public in what they are calling the “open creator beta” of Sansar, and I know they have been inundated with bug reports and feature requests. How do I know this?  Am I clairvoyant? No. Because I subscribed to get a little automatic email message every time someone posts a new bug report or new feature request on their user forums, and my email in-box is just overflowing with all the automatic emails from Sansar!

I’ve also had some people comment on the Facebook postings I’ve made this past week to promote the Sansar Newsblog, saying that they were having problems with Sansar.

So this post is to tell you exactly how to report the problems you are having with Sansar to Linden Lab. I talked with both Jenn, the Lead Community Manager for Sansar, and Torley, Sansar Senior Producer and Audio Artist, today and got some helpful information that I wanted to pass on to you.

First, the best way to report a bug is to create a new post in the Bug Reports section of the community forums. In order to do this, you need to have a user account on the Sansar web site, and you need to be logged in to your user account.  If you do not have a user account yet, you will need to create your account here at this URL: https://login.sansar.com/register.

If you do not have (or do not wish) to create a Sansar user account, there is a second way to report a bug.  Jenn told me you can also just send an email to help@sansar.com. She said that it’s much better to submit a bug report to the forums, because that way, other users can join in and up-vote an item if they are experiencing the same issue as you. How do you up-vote an item?  Simple.  See the little up arrow next to an existing bug report?  (You have to click on the individual title of each bug report to see this.  Here’s an example of what an individual bug report looks like.)

See the little up arrow

If you click that little up arrow, you can “vote up” that bug report (in other words, say “me too!”).  It also works for Feature Requests.  It’s much easier to share that information around internally with Sansar team members who aren’t in the support system, Torley says.

Torley also says:

And though it seems obvious, you may want to include that (1) solid reproductions (steps to make it happen) of a bug are super valuable and (2) whenever possible, post videos and screenshots. A lot gets lost in words.

So now you know how to get help with Sansar! Now go and spread the word 🙂

Sin in Sansar: Will Design for Food

Will Design For Food Sin in Sansar 7 August 2017

Sin in Sansar (hey! now there’s a catchy slogan!) is the Australian man behind such SL brands as Zed Designz and Bella Moda.  He says, “I can’t wait to sell attachments – have so many ideas.” Avatar attachments were one of the features of the latest release of the Sansar software, released just prior to the launch of the open creator beta last week. I have seen so many inspired and creative attachments on other avatars all week, everything from masks to beards (even a companion animal!). Unfortunately, you cannot yet sell attachments in the Sansar Store, but I’m sure that this is coming soon.

Linden Lab Staff Talk About Sansar

What I’m focusing in on now is, I need performance, I need social, I need community, I need commerce. So all these things are high, high up on my roadmap.

— Bjorn Laurin, Linden Lab’s Vice-President of Product

I pulled out the quote above from a must-read blog post by Inara Pey summarizing in-world discussions Linden Lab staff had with Second Life users prior to the launch of the open creator beta of Sansar. I must have missed these sessions (were they part of the recent 14th-anniversary SL celebrations?), so I am really glad that Inara went to all the trouble of writing and organizing this post (she even went to the trouble of transcribing audio clips!). Anybody who still has questions about where Linden Lab is going with Sansar absolutely has to go and read Inara’s post. Go! Read it now! I’ll still be here when you get back 🙂