UPDATED! The Launch of Microsoft Mesh at the Microsoft Ignite Event: Lots of Sizzle, But Little Evidence of Steak

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On Tuesday, March 2nd, 2021, I put on my shiny new Valve Index VR headset and went to the Microsoft Ignite event, which I attended in a virtual auditorium on the social VR platform AltspaceVR (which, of course, is owned by Microsoft).

There was the usual enthusiastic corporate keynote by Microsoft Satya Nadella, with special guests such as film director James Cameron. Almost everybody was sporting a Microsoft HoloLens 2 mixed reality headset.

Here are a few pictures I took at the event:

The purpose of the event was to promote something called Microsoft Mesh. What is Microsoft Mesh? Good question. Engadget writer D. Hardawar attempts a concise explanation:

…Microsoft Mesh, the company’s ambitious new attempt at unifying holographic virtual collaboration across multiple devices, be they VR headsets, AR (like HoloLens), laptops or smartphones. Powered by Microsoft’s Azure cloud, Mesh isn’t just an app, it’s a platform that other developers can use to bring remote collaboration to their own software. If remote work is here to stay — and by most accounts, it is — Microsoft wants to be the company taking us beyond Zoom video chats, and towards holographic experiences that everyone can join.

“Not only are we going to be able to share holograms, but we’ll be able to do so in a way that gives us agency and presence,” Sullivan said during our virtual meeting. “We can create these experiences, where even though we’re physically separated, it feels like we’re in the same room, sharing in an experience and collaborating on a project.”

Here’s the requisite slick two-minute promotional video (played to the audience in AltspaceVR during the Microsoft Ignite event) which tries to impart what Microsoft Mesh is all about:

The Ignite event finale was a showstopper, promoting a still-in-development joint venture with Canada’s Cirque du Soleil called Hanai World, which featured not one, but FOUR people captured in volumetric video gathered around a magical campfire, 360-degree video of dancers and jugglers and other Cirque du Soleil performers, and AltspaceVR spectators (like me!) who were able to wander around and experience the space in 3D:

Afterward, there was a mix-and-mingle event which was attended by hundreds of AltspaceVR avatars (no bots, from what I could tell). It was the first time in almost a full year of pandemic lockdown that I truly felt that I was part of a crowd, and it reminded me of the big, splashy events that the old High Fidelity social VR platform used to hold, before they shut down. (*sigh* I still miss the old High Fidelity.)

The Microsoft Ignite mix-and-mingle afterparty in AltspaceVR (which was my first taste of being among a crowd of people in almost a whole year!)

Overall, it was a slick, very polished presentation, and I came away from it with a favourable impression. Other observers were less impressed with the show. Lucas Rizzotto sternly took Microsoft to task when he tweeted:

Microsoft Mesh’s announcement trailer is a highly misleading CG [Computer Generated] concept video that isn’t representative of what launched whatsoever. I love the HoloLens, but we really need to stop with these CG trailers. It’s setting false expectations & confusing EVERYONE.

Lucas continued:

To be clear, I don’t have a problem with “vision CG trailers”. Those can help audiences envision the future & they have a place in a marketer’s toolbelt. But this trailer was tied to an actual software release & that crosses a line. It’s advertising something that doesn’t exist.

I tried the app and was surprised to find something no different than Magic Leap’s Avatar Chat or Facebook Spaces. And honestly, that would have been fine to announce. They could have even done the CG bit later as a “Mesh in 5 years” segment. But they chose to mislead. Why?

Fabien Benetou linked to Lucas’s thread of tweets, saying:

I still didn’t have time check it BUT when I saw the hype and seeing some behind the scene professionally staffed green screen setup I did warn collaborators to NOT get excited before I can see what it actually is, not what it claims to be. Mind the marketing gap!

In my case, that initial “WOW!” first impression has not aged very well as I thought back about what I had seen. There was certainly lots of sizzle, but little evidence of actual steak: currently-available, deliverable VR/AR/XR/MR consumer product.

UPDATED March 6th, 2021: Charlie Fink alerted me to this technical overview of Microsoft Mesh, which you might find of interest (thanks, Charlie!).

Lucas Rizzotto Proposes That Social VR’s Power Users Are Those With Mental or Physical Illnesses: Do You Agree or Not?

Photo by Allie Smith on Unsplash

Lucas Rizzotto, who is the founder and CEO of the VR experience Where Thoughts Go (available on Steam and the Oculus Store), has posted a thread of tweets on Twitter, suggesting that the “power users” of social VR are those who suffer from a mental or physical illness that prevents them from participating fully in real-life society:

Lucas says:

I don’t know if people know this, but the power users of social VR right now are kids and people who suffer from a mental/physical illness that stops them from socializing normally in their day-to-day life. Social VR is what gives them control over their social life.

By “power users”, I mean the people that spend the most amount of hours in-app, which are the users that are theoretically gaining the most from a product. Exceptions may apply, but it still doesn’t change the overwhelming majority.

This tells us something REALLY important: people use social VR to fill GAPS missing from their real-life interactions, not to REPLACE them. The more similar social VR interactions are to the real-world the less use they have to the general population. It fills less gaps!

And it makes sense! Social VR fills very important gaps for those 2 groups. Kids have a social life heavily constrained by their families & educational institutions, while people who suffer from certain illnesses may be stuck at home or too anxious to engage normally with others.

What this means is that the idea that the everyday men and women will simply stop hanging out in real life and just do it in VR instead is delusional. There are so many hidden nuances about in-person interactions that people won’t give up, even if they cannot verbalize them.

So the question becomes: when are people willing to give those things up?

1) When it’s overwhelmingly economically advantageous to meet in VR (i.e. you don’t have to fly somewhere)

2) When the social gathering is more about acquiring information than connecting at a human level

So if you’re a designing a social XR product, ask yourself: are you filling a gap in people’s social lives or are you just giving them another way to do what they do today? And if that’s so, are the economic benefits enough to justify them giving up the nuances of meeting in real life?

Now, the idea that social VR/virtual worlds are a haven of sorts for those with disabilities or illnesses is not exactly a new concept. In fact, Brenhard Drax (a.k.a. Second Life and Sansar videomaker Draxtor Despres) has made an award-winning documentary about this topic, called Our Digital Selves: My Avatar is Me, which you can watch below:

Lucas Rizzottos’ premise is rather intriguing. But I don’t agree with Lucas’ proposal that social VR’s power users are mostly people who do have a disability or illness of some sort. While I agree that the overall percentage of the disabled or physically/mentally ill participating in social VR/virtual worlds is certainly higher than what you would find in real-life society, it is still a clear minority of social VR users.

Most of the people who use social VR are mentally and physically healthy, non-disabled people who choose to spend a certain portion of the day inside a VR headset! They do so for a variety of reasons, not necessarily that they don’t have real-life options.

That is not to say that the differently abled, and those who have a mental or physical illness, aren’t attracted to social VR and virtual worlds. I can think of numerous examples of people I have met in Sansar, such as Shyla the Super Gecko (who is profiled in Drax’s documentary above), who successfully use Sansar as a social outlet. And I myself have shared on this blog about my struggles with severe clinical depression, so even I would fit into Lucas’ thesis. I admit that there have been days in the past, when I was depressed, when I would rather slip on my Oculus Rift headset and be social in a virtual world than go outside in the real one. And I found that the mood lift I would get from being social in VR was similar to the one I would get in real life, too.

What do you think? Do you agree with Lucas Rizzotto that social VR’s power users are those with mental or physical illnesses, or not? Please feel free to leave a comment below, or even better, join us on the RyanSchultz.com Discord server and tell us what you think there! We’d love to have you.