Facebook/Meta’s New Metaverse Commercials: Is There a Method to Meta’s Madness in Their Current Advertising Campaign?

I first heard about Facebook (now Meta)’s new metaverse commercials via the following tweet by Andrew Woodberry:

This Meta ad ran during tonight’s Notre Dame vs. UVA football game. I’m not even sure Meta knows what “the metaverse” is.

If you happen to have missed this commercial, as I did, and in case you’re curious, here’s the advertisement in full, via the official Meta channel on YouTube:

What is notable about this commercial is that it is not promoting a specific Meta hardware product or platform; it is promoting the idea of the metaverse (and using some surprisingly acid-trip visuals!).

As I predicted, Facebook (sorry, Meta!) is spending a small portion of its billions of dollars in earnings to do a little public relations: to try and implant the idea among the general public that Meta now a metaverse company; and to attempt to distance itself from the now-tarnished Facebook brand.

Here’s another ad in the current campaign (at least this one is for an actual product, the newly-rechristened Meta Quest 2 (formerly known as the Oculus Quest 2):

Jason Aten, a tech columnist with Inc., writes about Meta’s recent round of advertisements in general, and this last video in particular, in a recent editorial titled Facebook’s Ridiculous New Ad Reveals Its Vision of the Metaverse. It’s Everything Wrong with the Company:

If you want people to buy headsets, and Facebook definitely does, you do what companies do and you make an ad. That’s exactly what Facebook did, designed to highlight the Oculus Quest 2. 

In it, two men are playing video games in virtual reality using their Oculus Quest headsets. The two men are apparently neighbors, but have no idea. In fact, they don’t even like each other in real life, demonstrated by the closing scene where they yell at each other for making too much noise through the wall.

In the game, however, they are both teammates and friends. They even complain about their bad neighbors, again not realizing they are referring to each other. The ad is meant to be humorous, of course. It’s not, but that’s not even the biggest problem.

The real problem is that Facebook–which now calls itself Meta but is still the same company, with all the same issues–thinks this is a good representation of why you’d want to put on a VR headset and jump in the metaverse. If that’s the case, it’s a brilliant example of everything wrong with the company.

Jason goes on to write:

…the people who are friends don’t even realize they can’t actually stand in each other in real life. They live next door to each other, never interact in real life other than to ignore each other’s small talk in the elevator, or to yell at each other through the wall. 

Except, that’s everything that’s wrong with the way people connect online. And Facebook is largely the reason. Over the last decade, Facebook has worked hard to make us think that scrolling through a feed of images and posts from people we are loosely connected to is a substitute for actually engaging with real people. 

Not all connections are equal. Following someone on Twitter, or sending a friend request on Facebook doesn’t mean you have a relationship. It doesn’t even mean you know the person in real life. The problem is that we think that we know people because we scroll through an endless feed of carefully curated photos and moments they share. 

Part of the problem of eliminating the friction in making those connections online is that it makes it easier to connect with people you don’t actually know. Real relationships–the kind that add actual value to our lives–require proximity, conversations, and physical interaction. 

If the metaverse is going to be an amplified version of the kind of relationships people have been building online for years, I’m not sure we’re better off. 

In discussing the (in)effectiveness of this advertising campaign on the RyanSchultz.com Discord server, somebody made the following insightful observation:

They don’t need the ad to tell anybody anything- everyone is talking about it. The commercial did what it was supposed to do, get people’s attention and put Meta in the public consciousness.

Say the family is gathered together for the game—the less computer savvy family members go “what the heck was that”, then the techies in the family explain it to them, and have the time to get them to understand it better than a 1 minute ad could hope to do. The tactic was to get people to ask the question.

Hmmm, perhaps there is some method to Meta’s madness after all. The commercials are intended to be some sort of a conversation starter. From an experienced metaverse user perspective it’s bonkers, but then, WE (i.e. the hardcore virtual reality and virtual world crowd) are not the target audience here; the broader general public, who knows little to nothing about social VR, virtual worlds, and the metaverse, is the target.

And, again I say something I repeat often on this blog, the adage that “a rising tide lifts all boats”. Meta’s continued pouring of profits into this sort of advertising means that many more new people will be introduced to the concepts of the metaverse. In the long run, this is a good thing for all metaverse world builders and content creators, whether or not they are on board with Horizon Workrooms and Horizon Worlds, or use Meta-branded VR hardware like the Quest 2.

In other words, Meta’s recent promotional push is good for everybody—provided that we (the people and companies who are passionate about social VR and virtual worlds) seize and pursue the opportunities which will arise due to this greater metaverse awareness by the general, non-computer-geek public. Everybody wins.


P.S. I wanted to leave you with something which I found extremely clever and amusing. The government of Iceland has brilliantly parodied Mark Zuckerberg’s recent Connect keynote address in the following funny three-minute video: come to the Icelandverse!

Now THAT is the kind of advertising which Meta should aspire to! 😉

UPDATED! Facebook Launches Horizon Workrooms, a Remote Workteams VR App for the Oculus Quest 2

Yesterday, Facebook announced their entry into what I collectively term the YARTVRA (Yet Another Remote Teamwork Virtual Reality App) marketplace, a product called Horizon Workrooms. Here’s the promotional video for this new social VR platform for the workplace:

What is interesting is that Facebook is confident enough in this platform to launch it in open beta, as opposed to Facebook Horizon, which is still in closed, invitation-only beta. And while Horizon Workrooms is, according to the official announcement, “available for free on Oculus Quest 2 in all countries where Quest 2 is supported“, that list of nations notably omits Germany, where the country’s Bundeskartellamt or Federal Cartel Office (FCO) is investigating the company’s decision to forcibly yoke Oculus VR hardware owners to accounts on the Facebook social network.

As to that decision, Facebook states:

When you choose to collaborate with your coworkers in Workrooms, you should feel in control of your experience, and we built Workrooms with privacy and safety in mind.

Workrooms will not use your work conversations and materials to inform ads on Facebook. The audio contents of your meeting are processed on Facebook servers but not stored, unless someone records and sends us a clip as part of a report. In this case, we’ll use the information to take appropriate action and then delete the recordings. Finally, Passthrough processes images and videos of your physical environment from the device sensors locally. Facebook and third-party apps do not access, view, or use these images or videos to target ads. Other people are not able to see your computer screen in Workrooms unless you choose to share it, and the permissions you grant for the Oculus Remote Desktop app are only used for the purposes of allowing streaming from your computer to your headset.

In addition to keeping your information secure, we want everyone to feel safe while collaborating in Workrooms. That’s why anyone who signs up for Workrooms must agree to follow our Facebook Community Standards and Conduct in VR Policy. If other members or content in the workroom violate these policies, you can always contact the team admin who can take action such as removing someone from the Workrooms team. You can also report an entire Workrooms team if you think it’s not following our policies. And If you’re in VR with people who are bothering you, you can report them using the Oculus reporting tool and include evidence for us to review.

Using Workrooms requires a Workrooms account, which is separate from your Oculus or Facebook accounts, although your Oculus username may be visible to other users in some cases—for example if someone reports you for violating our policies and your username appears in the tool. And to experience Workrooms in VR, you’ll need to access the app on Quest 2, which requires a Facebook login. That being said, your use of Workrooms will not make any updates to your Facebook profile or timeline unless you choose to do so.

While offering a free collaborative VR platform on a low-cost, wireless VR headset will certainly be tempting to businesses (and it may sound a death knell to some YARTVRA competitors out there), the requirement to set up a personal account on the Facebook social network to use Horizon Workrooms is going to continue to be a stumbling block for many of the companies that Facebook is targeting with this product (and the bigger the company, the more likely that their legal department is going to have objections).

Still, there are several notable features in Horizon Workrooms. Instead of using an awkward workaround to tap at a virtual keyboard, you can bring your physical desk and a compatible tracked keyboard, where you can see them sitting on the virtual meeting table in front of you. Road to VR reports:

The app includes a fully functional virtual desktop, which leverages a companion app installed on your PC or Mac to stream your computer’s desktop to a virtual screen in front of you. This means you can continue to access your computer even while you’re inside the headset, and you can even share your screen with others in the room.

To make it easier to use your real keyboard that’s on the desk in front of you, Horizon Workrooms supports keyboard tracking which allows it to detect a handful of specific keyboards, and create a virtual representation of them so that you can see and type on without being ‘blinded’ by the headset.

Right now Horizon Workrooms only supports Macbook keyboards, the Apple Magic keyboard, and the Logitech K830, though the company says they’re working to support more in the future.

If you don’t happen to have one of these keyboards luckily there’s a backup option. You can enable a ‘desk passthrough’ view which cuts out a portion of the virtual desk in front of you to show your actual hands on your actual keyboard. I was surprised how well it worked. While the passthrough video quality isn’t good enough to easily make out the letters on individual keys, for proficient typists it at least makes it easy to keep your hands properly aligned and prevents blindly reaching around for your keyboard. Now if only they could support coffee mug tracking too….

While it’s nice to have your usual desktop right in front of you—and all of the productivity capabilities that confers—it’s far from a perfect replacement for your actual PC. Latency between the PC and headset is surprisingly high, making mouse movements and keyboard input much more sluggish than you’re used to (especially if you have a high refresh rate monitor). Hopefully this is something they can improve going forward.

A look at how you can integrate your real-life keyboard into Horizon Workrooms (image source)

Anybody who has tried to use what Philip Rosedale has pejoratively called a “marimba keyboard” (i.e. where you use a mallet-like device to awkwardly type on a virtual keyboard in VR), can immediately see the benefits of this!

Horizon Workrooms also features spatial audio (is this the same as High Fidelity’s product, I wonder?), as well as “new and improved” Oculus Avatars, which are still upper-body only. Other features include whiteboards, where you can flip your Oculus Touch hand controller around and use it as a whiteboard marker. In fact, once you enable hand tracking in the Quest 2, you probably won’t need to use the hand controllers as much, anyway. According to the official announcement:

Workrooms is one of our first experiences that was designed from the start to use your hands, and not controllers, as your primary input. This helps to create a more natural and expressive social experience and lets you switch more easily between physical tools like your keyboard and controllers when needed. (To ensure the best experience, you’ll need to enable hand tracking to use Workrooms.)

Furthermore, Facebook wants to make Horizon Workrooms features available for other Oculus Quest developers to use:

We hope that developers are excited to use many of the same features seen in Workrooms in their own apps, and we’re working hard to bring them to our platform as well. You can already start by using our hand tracking and spatial audio features in your own apps today. And we’re working to bring avatarsPassthrough, mixed-reality desk, and tracked keyboard capabilities to the platform too. We’re excited to continue growing the VR for work ecosystem, and we hope that Workrooms serves as inspiration for how these features can work together.

We think VR will fundamentally transform the way we work as a new computing platform, defying distance to help people collaborate better from anywhere. Horizon Workrooms is a big first step towards this vision, and we look forward to hearing your feedback.

I note with interest that Horizon Workrooms does not appear to be available for the Oculus Rift tethered VR headset, which Facebook has already discontinued in favour of the Oculus Quest 2. I wonder why; no doubt there are still plenty of Oculus Rifts in use. Perhaps Facebook judged that it was not worth the extra work to make it happen, deciding instead to go all-in on the Oculus Quest ecosystem. (Also, the percentage of businesses using Rifts is probably pretty small.)

Horizon Workrooms looks to be a very useful and fully-featured product, which businesses and other organizations can use for free. However, we all already know, after numerous past Facebook privacy controversies, if it’s “free”, you are the product (even with Facebook’s assurances that it won’t use that data it collects to target advertising to you). I will continue to watch and report from the sidelines.

For further information about Horizon Workrooms, please read the official announcement, or visit their brand new website (and I do hope whoever was sitting on the domain name “workrooms.com” was handsomely compensated when Facebook bought it!). I have duly added Horizon Workrooms to my ever-expanding comprehensive list of social VR and virtual worlds.

A look at the new and improved avatars in Horizon Workrooms (image source)

UPDATE Sept. 6th, 2021: Apparently, Horizon Workrooms is not (repeat, NOT) available to Oculus for Business users…say what?!??

We wanted to try it, so we reached out to Oculus since we only have Oculus for Business headsets, and they said it wasn’t available for OfB, which seems to kind of defeat the purpose of this.

Is PCVR Dead?

Have you joined the RyanSchultz.com Discord yet? You’re invited to be a part of the first ever cross-worlds discussion group, with over 500 people participating from every social VR platform and virtual world! We discuss, debate and argue about the ever-evolving metaverse and the companies building it. Come join us! More details here.


Does the sales success of the Oculus Quest 2 spell doom for tethered VR hardware and software? (Photo by Remy Gieling on Unsplash)

Cix Liv, a VR developer who has a bit of a reputation as a gadfly in the virtual reality industry, made the following bold claim on Twitter yesterday:

Sorry to my VR friends.

I declare PCVR dead.

Prove me wrong.

PCVR is the umbrella term used to refer to tethered VR headsets, which require a high-end desktop computer with a powerful graphics card to run. Examples of PCVR headsets are the Oculus Rift, the HTC Vive, and my beloved Valve Index. Right now, the standalone Oculus Quest 2 is selling like hotcakes, and Facebook has in fact stopped selling the Oculus Rift headset:

It was only a matter of time, really. Facebook announced in April of this year that it would not be sending more Rift S units to retailers—once they sold out, that was it for the Rift S.

“Rift S is still available for sale currently in some channels around the world, but as we announced last year, we plan to stop selling Rift S in 2021,” Facebook told UploadVR at the time. “Generally speaking, as channels sell out of stock, they won’t be replenished.”

So, while you can probably still get your hands on an Rift via resellers (you can still find units on Amazon, for example), its days are clearly numbered.

Is PCVR indeed dead, as Cix asserts? His tweet raised a lot of comments, among them Kent Bye, a thoughtful VR commentator and podcaster of the Voices of VR podcast:

Kent Bye: There’s still lots of things at the frontiers of digital culture still in PCVR< like film festivals (Sundance, Tribeca, Venice and SXSW) happening in the Museum of Other Realities, full-body tracking, LBE [location-based events], live theater in VRChat and NeosVR. It’s an open platform that’ll never really die.

Cix Liv: “Die” is an extreme claim that is lacking nuance. The more expanded nuance would address the specific use cases where it will never die: mocap [motion capture], LBE, emboded docial [platforms] like VRChat. For broad consumer uses, it’s dead [in my opinion).

Kent Bye: I disagree. New communications mediums never fully replace previous mediums. We still have radio, TV, PCs, phones. PCs are ‘open platforms”. Mobile has thermal/power tradeoffs and people will ALWAYS want premium experiences like Half-Life: Alyx, Also, Steam Deck is an open PC.

Thrillseeker actually dropped a 15-minute YouTube video on this very topic today:

The video is engaging and raises lots of good points, but Thrillseeker eventually declares himself for the PCVR-is-not-dead camp, noting that the Oculus Quest 2 can also be used as a PCVR headset. He predicts that PCVR will never die, as Kent did.

Cix Liv eventually got so much blowback that he tweeted:

Please god tell everyone else that in the thread who is lighting me up for saying this.

I am not hating on PC VR because it’s trendy, the numbers so low Devs can’t even make a living now.

The reasons can be debated, but it’s the reality.

Cix argues that the numbers of sales of PCVR hardware and software are now so much lower than standalone VR, that it’s not worth the risk to develop for PCVR. For example, Oculus just announced that Lone Echo 2 would be the last PCVR exclusive that they would be shipping. Steam statistics show that PCVR usage is down. There’s haven’t been any really big PCVR releases in a while, with really nothing to match the hype of Half-Life: Alyx. And PCVR-only social VR platforms have struggled lately, either pivoting to new markets (e.g. Sansar, to live events) or shutting down completely (e.g. the old High Fidelity platform).

So, what do you think? Is PCVR doomed, or it just having a pause? Are standalone VR headsets going to kill tethered VR headsets? Please feel free to leave a comment on this blogpost, or join in the never-ending, freewheeling discussions and debates taking place among the 500+ users on the RyanSchultz.com Discord server. Thanks!

Taking a Second Look at Arthur

It’s been a little over a year since I first wrote about Arthur, one of the social VR products that I like to lump togather under the acronym YARTVRA, which stands for Yet Another Remote Teamwork Virtual Reality Application (and which I am still trying, and still failing rather spectacularly, to popularize). *sigh* Work with me, people!

The new rallying cry of the remote online workplace: YARTVRA!

Anyways, Arthur makes an appearance in a December 8th article by WIRED, titled VR meetings are weird, but they beat our current reality, by Lauren Goode, who writes:

The press briefing was one of a few ever to occur in VR*, a spokesperson for this new app claimed. It’s called Arthur, and part of the pitch is that it’s going to catapult VR for work into the mainstream, that meetings and collaboration sessions and deskside briefings will become… headset briefings.

The app launched on December 8, but it’s been in development for four years. The company behind it, also named Arthur, is headquartered in San Mateo, California, with employees scattered around the globe. It has secured seed funding from VC firm Draper Associates, and it lists the United Nations, Societé General, and a large automaker as its beta testers.

Taking a meeting in Arthur requires a literal suspension of reality. You exist only from the waist up (hey, just like Zoom!), and your shirtsleeves taper off to reveal blue computer arms, which move according to how you move the Oculus Quest controllers in your hands. Your digital eyes are obscured by Matrix-style glasses, and a headset microphone covers your virtual mouth. This is because the technology can’t yet mimic facial expressions in VR, and “it’s better than looking at dead eyes,” says Arthur founder Christoph Fleischmann. My avatar looked nothing like me except that it had dark brown hair.

Lauren was kind enough to share a picture of what her avatar in Arthur looks like:

Reporter Lauren Goode’s avatar in Arthur (image source: WIRED)

Holy Toledo! I’m sorry, but if you expect me and my coworkers to shell out for VR headsets in order to feel more immersive at our virtual business meetings, you’re going to have to do better than this. These are among the butt-ugliest avatars I have seen in any social VR platform or virtual world—and trust me, I have seen them all in the three years I have been writing this blog. (As a matter of fact, there are a few I wish I could unsee. Is there such a thing as YARTVRA PTSD?)

These avatars still look the same as they do when I wrote about them 13 months ago:

Frankly, Arthur’s avatars leave a lot to be desired. To avoid having to rig eye movements, the avatars all wear black sunglasses like Corey Hart (“I wear my sunglasses at night…”). To avoid having to rig the mouth, they all wear wraparound black microphones that cover the avatars’ mouths so closely, they look as if they are being gagged! And the avatars’ arms fade out to controllers instead of hands. The avatars look extremely off-putting, and it’s a definite strike against Arthur.

Now, to be fair, there have been a few developments since then. Arthur now supports the Oculus Quest 2 wireless headset according to the article (although a keyword search for “Arthur” pulls nothing up in the Oculus Store). The WIRED article says that Arthur launched on December 8th, 2020, but the Arthur website only talks about joining a waiting list for the product.

There’s the usual YARTVRA jabber on the Arthur website about enhanced productivity:

Virtual Real(i)ty

Arthur is a virtual office space that enables you and your team to meet, collaborate and manage your work. It empowers you to maximize your level of remote productivity and free yourself from geographic and physical constraints…

Arthur is intuitive to use and its functionalities aim at maximizing productivity for you and your team. Thanks to automated onboarding guides, it takes only very little time to be productive with Arthur – by which time you can enjoy a vast array of features, including:

• Presentations
• Whiteboards
• File Management
• 3D Objects

I particularly rolled my eyes at what appears to be an animated GIF in the bottom right hand corner of this image (although I cannot copy and paste it here to show you on the blog; you’ll have to go over to the Arthur website to view it). Resizing and rotating what look like 2003-era Second Life prims in social VR!!?! Oh yeah, businesses are really going to use that feature to get that vital point across to a potential sales client, aren’t they?

Sorry, it’s 4:00 a.m., I have insomnia, and I am feeling particularly cranky (Ryan, sweetheart, step away from the keyboard…).

But this looks absolutely dreadful, especially compared with much more fully-featured platforms, with far better-looking avatars. Avatars with eyes. Avatars with actual hands. Avatars whose mouths move. Platforms which actually already have working solutions, instead of their founder saying inane things like “the technology can’t yet mimic facial expressions in VR, and it’s better than looking at dead eyes“.

Sweet minty Jesus.

To name but one example, Sinespace’s corporate/conference/educational platform Breakroom can run circles around Arthur. For example, how about an avatar facial driver using nothing but your webcam?

You say that’s unfair because you can’t use a webcam in a VR headset? OK, then. Social VR platform NeosVR recently demonstrated full mouth tracking on their avatars. (And NeosVR can do everything you mention in Arthur’s feature list above, plus pile a whole bunch of envelope-pushing innovations on top of that.)

Give me some so-called “dead eyes” instead of these Men in Black sunglasses! Frankly, I’d rather have myself seen in Zoom, Cisco Webex, or Microsoft Teams with a severe case of “COVID-19 hair” and a ketchup stain on my shirt, than represent myself with these creepy-looking, budget-basement, cookie-cutter avatars.

Seriously? SERIOUSLY?!?? (image source: WIRED)

If you wish to learn more about Arthur, you can visit their website, or follow them on social media: Twitter or LinkedIn.

Arthur is already on my listing of social VR/virtual worlds, which I am still in the process of reorganizing and categorizing (it’s taking me a lot longer than I expected).


*raised eyebrow