My Answers to the Ask-Me-Anything (AMA) Questions!

It’s 2:00 a.m. and I have an absolutely wicked case of insomnia, so I decided to write up most of this blopost in the wee small hours of the morning, and answer the questions I received in my Ask Me Anything (AMA) blogpost.

You might find it interesting to see my recent daily blog statistics from WordPress. As you can see, there has been a slow but significant increase in my blog views and visitors within the past two weeks:

In the old days, last year, if I got over 500 views per day, I was quite happy. Now I am regularly getting over 500 views by noon, and well over 1,000 views per day! In the past week, I have even hit 1,200 views per day several times. The overwhelming majority of that traffic is my Second Life content, particularly my coverage of Second Life steals, deals, and freebies.

Despite this level of activity, you are still a rather quiet bunch: I only received three questions!


Andrew Heath asks me:

What features do you think Facebook needs to add to Facebook Horizons, to make it stand out to its rivals?

Well, Facebook has lots of money to throw around at things like advertising and programming talent. Facebook has also been buying up popular VR companies like Beat Saber, and will no doubt find ways to provide exclusive access to Facebook Horizon users, shutting out competing platforms who don’t have such deep pockets.

Facebook will ruthlessly use every tool and tactic at its disposal to ensure that Facebook Horizon stands out and gets attention. Expect massive news media coverage when the social VR platform does open its doors to the general public. Until then, they will be keeping a very tight lid on the alpha testing process, with very little information released.

Another point I want to make is that Facebook is not aiming at the traditional virtual world user community (the classic example being, of course, almost 17-year-old Second Life). Facebook is aiming Horizon at their social media users, the Facebook, Messenger, Instagram, and WhatsApp crowd, an estimated audience of over six billion individual accounts, which gives the company massive leverage.

Social Media Statistics as of February 2020 (source)

Whether they succeed at enticing these people to take the plunge into virtual reality remains to be seen, but sales of Oculus Quest in particular have been strong, despite supply chain problems due to the coronavirus pandemic. In fact, the coronavirus pandemic may give an advantage to Facebook, as millions of people around the world self-isolate at home and seek ways to interact and socialize in ways that feel more immersive than Discord, Zoom and Webex. The timing might be perfect.

However, your Facebook Horizon avatar will be clearly associated with your real-life profile, and you can bet that Facebook will advertise to you in a similar targeted fashion to what you now see in your Facebook social network feed. While this link to your real-life profile may well cut down on griefing, trolling, and harassment, it is also likely to be unappealing to many current metaverse platform users for exactly that same reason. I wrote more about it in an editorial here.


Chamberlain asks:

Has anybody had any commercial success with any of these ventures, other than Second Life?

Well, the only company that I know that’s generating a profit (and that’s because because I was extremely nosey, and I asked them) is ENGAGE, which seems to be doing quite well for itself in the educational social VR market. And, of course, Cryptovoxels is making enough money to enable its lead developer, Ben Nolan, to work on it full-time. The rest is a question mark. And that’s perfectly fine with me; metaverse-building companies are certainly under no obligation to tell me/us if they’re making money yet or not.

The key here seems to be: start small, grow organically and incrementally, and let things evolve and customers come to you. I do know that some social VR platforms and virtual worlds have seen an uptick in business because of the wholesale shift of things like conferences from the real world to the virtual world (in fact, one company I know is working lots of overtime dealing with all the extra business!).

From my vantage point, it seems pretty clear that the strategy of throwing years of software development work and millions of dollars of venture capital at platforms has not worked out well so far (e.g. High Fidelity, Sansar), mainly because the consumer market for virtual reality failed to ignite as predicted. However, the coronavirus pandemic is now a potential game-changer for a lot of metaverse-building companies. The longer the public health crisis lasts, and the more quarantines, lockdowns, and social distancing are imposed on restless populations, the more people will look at these platforms as a place to work, meet, rest, and play.

On the flip side, the mounting economic crisis will also cause some poorly-thought-out metaverse projects to fold due to lack of investment. I can see this happening for many of the start-ups in the blockchain-based virtual worlds, for example. Not the three front runners (Cryptovoxels, Decentraland, and Somnium Space), but the also-rans, many blockchain projects which seem to consist of nothing much more than: a white paper full of crypto-bafflegab; a .io website domain spouting senseless use cases; mystifying, vague promotional videos; and a tired Telegram group flogging a struggling ICO. Expect to see a lot of shutdowns in this market segment. Those who were lucky enough to get in at the right time might (might) make a tidy profit; the rest are doomed.

As for Sansar, I honestly fail to see how pursuing the exact same strategy that failed when they were owned by Linden Lab—a focus on live events to the exclusion of just about anything and everything else—will make the slightest bit of difference now that they are owned by Wookey, barring some miracle. I could very well be wrong; perhaps another year or two of runway, and Sansar will indeed take off in flight (my apologies for that rather mangled metaphor). But many of the world designers and builders who helped shape the early days of Sansar, and built many of their most popular worlds, now feel alienated by this pivot and have simply given up, migrating to benefit other platforms such as Sinespace. Many former Sansar users are now kicking the tires on Helios, a brand new social VR platform based on the Unreal game engine. Sansar’s loss is their gain.

Ironically, one or more of the three forks of the open-source High Fidelity code may yet take off in popularity, although there’s obviously still lots of work to do. However, there is an energy and enthusiasm I see taking place in these forks that is encouraging, and frankly infectious. I do wish these projects well, and I will follow them closely.


And finally, John has a longer comment and a question for me:

Not sure I have a question. But would very much like to say that the occasional glimpses into your ‘real self/world’ moments as opposed to the ‘virtual world’ moments/posts, are incredibly powerful and reassuring, reminding me that all of us are human, and these glimpses are what keep me coming back to your blog. They comfort me and reassure me. You are real. You are trying your best. And you help me (us) when you show us what is beyond the successful veneer of the top notch librarian/researcher. Just wanted to say thanks. Your blog is part of my morning ritual, along with the newspapers, and it is even more of a requirement now, in these difficult times. Oh yes, I might have a question. Can you keep this blog of yours going till the ol’ Internet fades?

Thank you for your kind words, John! I’m glad I can be a small part of your day.

I would like to thank, from the bottom of my heart, all my readers. Some of you have chosen to express your appreciation via my Patreon page, and that money now covers my blog hosting costs on WordPress, for which I am extremely grateful. Whether or not you are a Patreon supporter, your support means the world to me.

And yes, I do plan to keep this blog going as long as I can, and I’ve even thought a bit about having it archived in some way after I pass on, to create a sort of time capsule of an interesting era in social VR and virtual worlds. I am currently in the process of creating a will and a healthcare power of attorney, still waiting to hear back from the lawyer that my financial planner recommended. (I also plan on leaving many of my Second Life avatars to other people via my will. My lawyer is going to have a field day drawing up my will!)

In the interim, especially in these precarious days of pandemic, I will be writing up a detailed document to share with my friends and family, with all my accounts and passwords, making my wishes clear in the event of my untimely death. I will not leave you hanging!

But I don’t plan on going anywhere! I am just starting to hit my stride here.

Editorial: An Outrageous Price for Second Life Avatar Name Changes, Particularly for Non-Americans and Those Suffering from the Economic Shock of the Coronavirus Pandemic

The strength of the U.S. dollar vis-à-vis other currencies is making
the new avatar name change feature outrageously expensive
(photo by Sharon McCutcheon on Unsplash)

I have had a chance to do some serious thinking, now that I have gone through the process of changing the legacy avatar name on one of my alts in Second Life. It was an easy, painless process, for which I thank Linden Lab. They seem to have done a good job of implementing this much-requested feature.

However

I knew that it would cost me, but I am shocked at just how much it did actually cost me. This is an avatar whom I upgraded from Basic to Premium, both to take advantage of the new name change feature, and to snag one of those lovely Victorian Linden Homes.

But if I had just wanted to change my avatar name, how much would I have to spend at minimum? I would have had to upgrade from Basic to Premium for one month on the Monthly plan (US$11.99 per month). Then, I would have to pay a one-time name change fee of US$39.99 to be able to change my avatar’s first and/or last names. Then, I would have to cancel my Premium membership once I had changed my avatar name (at least, that’s how I understand it would work).

That works out to a grand total of US$51.98. Now, factor in the exchange rate between the Canadian dollar and the American dollar, and that works out to an eye-watering CA$78.99 (I used today’s exchange rate for the US$11.99, and added the CA$62.33 Linden Lab actually charged me for the name change fee.)

Yes, you read that right—ALMOST EIGHTY DOLLARS FOR A NAME CHANGE. That is approximately double what I was expecting to pay for such a feature. This is outrageous.

I spent TWICE as much as this to change the name on my avatar.
(photo by Michelle Spollen on Unsplash)

Because of the economic damage wrought by the coronavirus pandemic, many non-American currencies are losing value against the American dollar, which has traditionally been seen as a “safe haven” for investors (along with gold) during times of economic distress. The Canadian dollar has gotten hammered, and it makes everything I do in Second Life much more expensive than it would normally be: the cost of a Premium membership (I now have three), buying Linden dollars, etc.

In a recent interview on Lab Gab, Linden Lab CEO Ebbe Altberg was asked about those people who are experiencing difficulties in paying for sims due to pandemic-related financial difficulties (with Second Norway being a recent example, where the owner cited the failing Norwegian krone exchange as part of his problems making ends meet). Ebbe encouraged those users to call the Support team to discuss their particular situations, which would be dealt with on a case-by-case basis.

Well, that might be well and good for major landlords in Second Life who are struggling to make ends meet. But I rather doubt that the Second Life Support team is going to help me out by offering to lower the cost of an avatar name change because it’s so goddamn expensive in Canadian dollars

Obviously, Linden Lab is going to make some serious coin off this new feature. They have a decade of pent-up demand, after all. But non-Americans, whose currencies are suffering in comparison to the mighty U.S. dollar, are getting walloped. I really don’t see how many people around the world can afford this service.

I mean, for eighty Canadian dollars, I could outfit my avatar from head to toe in a new mesh head and body, and still have money left over to go shopping for new hair, clothing, and shoes. What’s the better use of my money in SL, my appearance or a name change? You’re going to have to have some seriously compelling reasons to spend that much cash, just to change what other people see when they look at you in their SL viewer.

And, at a time when many are facing mounting economic hardship, when people are losing hours of work, gigs, or even entire livelihoods during this pandemic, these fees seem particularly harsh, tone-deaf and out-of-touch.

And it’s not just non-Americans I am thinking about here; many Americans now face unprecedented economic hardship, too. A virtual world like Second Life is probably not going to rank too terribly high when people are more worried about how to pay their mortgage or feed themselves and their families.

Frankly, this just makes Linden Lab look greedy. Not a particularly good look at a time like this.

What do you think? Do you think these fees are outrageous? Should Linden Lab take into account that many foreign currencies are getting hammered, and make services like this less expensive for non-Americans? Should Linden Lab consider the economic shock of the pandemic in setting their fees going forward?

Please feel free to leave a comment below and tell me what you think, thanks.

Ask Me Anything!

I’m feeling bored in my pandemic self-isolation, so let’s do something a little different today…

One of my favourite things to do over on Reddit is read through Ask Me Anything posts (AMAs for short), where a person or group of people (usually a celebrity, but sometimes just somebody who has been through an eventful experience, like a reporter or group of reporters who broke a major news story) make themselves available to answer questions posted by Redditors. They don’t try to answer all the questions, and they can ignore questions that they don’t like or are too personal or nosey, but overall, they are great fun, and often you come away knowing that person a little better. (Barack Obama’s AMA was one of the most popular Reddit posts of all time!)

So, I have decided to take a page from Reddit, and do an Ask Me Anything (not on Reddit, here on my blog). Feel free to post a question in a comment to this blogpost, and I will post a selection of asked questions and my answers in a later blogpost!

Second Life blogger/vlogger Strawberry Singh (now Strawberry Linden) did this a couple of years ago, where she answered reader questions in this video:

So, what would you like to know? You can ask about me, or any of the topics that I write about on this blog (or any of the platforms that I have written about over the past two-and-three-quarters years).

Ask away! I do reserve the right to reject any question for any reason, however. Any comments to this blog are NOT posted automatically; I read them first and then approve them. (If I find your question overly personal, objectionable, or of questionable taste, I will simply delete it.)

Facebook Horizon Launches its Closed Alpha

Facebook is really moving forward on the Facebook Horizon social VR platform project, despite (or perhaps because of) the coronavirus pandemic. Yesterday, they launched their platform, still in closed, invitation-only alpha. More details are here.

Somebody posted the following image to the r/OculusQuest community on Reddit, and it has sparked quite the discussion:

(If you can’t figure out what this is, it is the program information page for the Facebook Horizon app, as seen within the Oculus Quest VR headset.)

Apparently, Facebook has been very choosy about who got a highly-prized invitation to the closed alpha. Even if you did receive the two emails that Facebook sent out, and signed the NDA (Non-Disclosure Agreement), that was no guarantee that you would be accepted:

It’s still a lottery even after you sign a NDA. I noticed in one of the Facebook Horizon groups on Facebook. A guy mentioned after he returned his NDA Facebook rejected him. So it’s the luck of the draw.

One person wrote:

Ha, there were so many people the other day saying the development stopped or failed since it was removed from the Coming Soon section. Crazy folks. Facebook is not going to stop development and it’s going to kill when it does release, I can guarantee it.

To which I replied:

Well, there’s absolutely no guarantee that people will actually *use* it. Other social VR platforms have struggled mightily to attract users (e.g. High Fidelity, Sansar).

One problem is that, on Facebook Horizon, you won’t be able to be anybody but yourself, as I wrote about here.

Lots of people use social VR platforms and the older virtual worlds to be SOMEBODY ELSE, not have it tied to their real-life identities.

Interesting times…stay tuned for further news and developments!