Notes from The Metaverse: A Glimpse into the Future of Work, with Charlie Fink, Cathy Hackl, Alex Howland, and Philip Rosedale, Held in VirBELA on May 13th, 2021

Charlie Fink (at podium) addresses an audience of over 160 avatars in VirBELA

Today, four well-known people in the metaverse shared a virtual stage in VirBELA to talk about how the metaverse will impact the future of work. (I was not in-world, but I did receive a special livestream link on YouTube to follow the proceedings at virbe.la/metaverse-stream, which I hope works for you as well. Here’s a second link if the first one doesn’t work: https://www.youtube.com/watch?v=iH6Lj1AKi3o.)

Author and columnist Charlie Fink was moderator, asking questions and guiding the wide-ranging conversation among the panelists:

  • Alex Howland, the founder and CEO of VirBELA
  • Cathy Hackl, VR/AR/XR columnist and author of the new book The Augmented Workforce, who used to work at Magic Leap
  • Philip Rosedale, founder of Linden Lab (Second Life) and CEO of the spatial audio firm High Fidelity

Some of the interesting things from the panel which caught my ear were:

  • Cathy Hackl stated that the “metaverse” is not just limited to Ready Player One, but also Pokémon GO (even though I personally do not agree that cellphone-based “AR” is true augmented reality). She doesn’t want to see everything in one walled-garden marketplace like Oculus. She works a lot in the crypto space and wants to support decentralization, such as the portability of avatars between metaverses.
  • Philip said that COVID-19 introduced everybody to the idea of virtual worlds, or shared virtual spaces.
  • Alex was an organizational psychologist who got his original idea for VirBELA to create environments for business leaders to learn from each other, practice leadership skills, and to observe behaviour.
  • Philip recognized Second Life when he visited VirBELA, and really enjoyed walking around the virtual campus. He feels there is still a lot of work to be done to build platforms which allow people to be creative together.
  • Cathy sees ROBLOX and similar platforms as entry points for new generations of virtual world users. Her 12-year-old daughter’s friend is already making money creating and selling skins in ROBLOX.
  • Charlie commented on the fact that VirBELA lets you “lean in”, as opposed to more passive video-based services such as Zoom.
  • Philip talked about real-life use cases of his new company’s technology, High Fidelity, stressing how the three-dimensional, spatialized audio is better than a Zoom call. The company offers an SDK so that companies can integrate spatial audio into their products. High Fidelity works within the browser, and the company is working on native clients for iOS, Unity, etc.
  • Philip feels that avatars are extraordinarily important, saying that Second Life has a $600 million economy, with one of the largest segments being avatar hairstyles! But facial expression and lip movement are not yet there, and we are not yet across the Uncanny Valley effect (where avatars can appear creepy). Cathy notes that her daughter really cares a great deal about how her avatar looks in ROBLOX!
  • Alex talked about the FRAME platform, which he launched to pursue WebXR, to provide people ease of access from a wide variety of devices. There are tradeoffs between ecosystems (FRAME versus VirBELA), and they are still experimenting and innovating.
  • Cathy feels that VR/AR/XR is incredibly important to the development of the metaverse, in giving an enhanced sense of presence, and impact the way which we engage with environments. She encourages people not to restrict their thinking to just being in a VR headset.
  • Charlie asked Philip or Alex to explain what Agora is (a toolbox to allow you to build audio and video delivery into platforms, which is used in Clubhouse!). Philip noted that if the pandemic has happened even a decade earlier, it would have had a much bigger impact without services such as Agora.
  • Alex said that they has recently hosted a bar mitzvah in VirBELA, among many other unexpected uses (like speakeasies!).
  • Philip says that things are never going to be the same after the pandemic is over. It has now been shown that virtual events can be successful. New technology such as High Fidelity, starting with virtual events, are going to have many applications in future. There are also important cost and environmental aspects to holding meetings such as conferences in virtual spaces.
  • Alex notes that his company builds a lot of custom spaces for clients, and he notes that there are different approaches to world-building (i.e. building your own versus have someone build it for you).
  • Philip notes that Zoom and similar videoconferencing doesn’t have a natural network effect. If communications do embrace virtual worlds, then that will have network effects (i.e. more people want to join bigger networks, an example being Facebook and, to a lesser extent, Second Life). We still don’t know how everything is going to play out in the marketplace. A lot of CEOs are wrestling with the fact that many of their employees do not want to come back into the office, and how to build corporate culture in that new environment.
  • Philip advocated for a stable, cross-platform identity (not tied to your real-world identity), that serves to make us accountable for our behaviour.

Well, those are my rough notes. If you missed the talk, use one of the two links up top to watch and listen. It was an engaging one-hour conversation!

Book Review of Charlie Fink’s Remote Collaboration and Virtual Conferences: The Future of Work

I will be blunt: this is a rather perplexing (and downright irritating) book.

First, let’s deal with the irritating parts. In an afterword, a preface to the advertising sponsors (yes, this book has advertising, like a magazine), it reads:

There isn’t much of a business in books, especially if they are rushed to market in ten weeks by an academic team without the resources to pay for design, printing, the Kindle version, websites, and social media, which adds up to tens of thousands of dollars.

That rush to market is all too readily apparent in the final product. Here is an actual screenshot of one of the pages of the book, which I took using SnagIt from the Windows Kindle app at 100% zoom, because I had to share the horror of it with you all (the red notes are mine):

As you can see, it is riddled with typography and font problems, with parts of headings cut off or overlaid with diagrams. The text in the Windows Kindle app (even at 125% or 150% zoom) is frankly unreadable. Page 101 is mistakenly left blank, which means that somebody’s essay (Charlie’s?) starts off in mid-sentence.

This is a mess. Did nobody proof-read this before it was set to sale on Amazon? Test it out on a few Kindle devices to see how it actually looked? After paying CA$20.00 for this book, I feel like asking for my money back, just for the poor quality of the publication alone. You should know that, up front, before you pay for this book.

Thankfully, the text was somewhat more legible on the Kindle app on my iPad, so I settled in for a good read. And this is where we get to the rather perplexing part of the book: the content.

My understanding is that this book is the result of a undergraduate-level course Charlie Fink was teaching on virtual and augmented reality at Chapman University’s Dodge College of Film and Media Arts, which was interrupted by the coronavirus pandemic. The eight students in his class were sent home to practice good social distancing with Oculus Quest VR headsets, and collaborated to write the one-page profiles of each of the companies which appear in this book. And this book still feels somewhat like a class project; some profiles are better written than others, and the coverage is a tad uneven.

And, as I said when I first reported on the publication of this book last weekend:

Now, the problem with a book (even an electronic book) is that it only provides a snapshot of a rapidly-moving and evolving industry, and as such, it will very quickly become out of date.

And, as a book, it will indeed age very rapidly. Given the rapid rate of change in this industry, six to twelve months from now, it will likely already be out of date (is this why it was rushed out in such an hurry?). Frankly, I’m not sure I understand why this was published as a static book in the first place. (Why not a website, which could at least be updated in real-time or near real-time?)

As somebody who has spent the last three years writing a blog about social VR and virtual world platforms, I feel I am in a somewhat favourable position to judge how well a book covers the territory, to wit, “remote collaboration and virtual conferences”. (You can disagree with me. I’m not perfect. I probably would write a lousy book myself. But I’m not trying to write and sell a book. I’m a blogger who wants to disseminate accurate, timely news and my own personal editorial viewpoints, informed by my own perspective and experiences in the metaverse.)

Here’s another screenshot (this time from my iPad, since the Windows version has the same horrible, blurry font) to show you the list of companies selected for inclusion in this survey (and yes, the headings are all smashed together and cut off on this page as well):

Now, as you might expect, five of the six corporate sponsors of this book (Arthur, Flow, Nreal, Streem, The Wild, and VirBELA) have entries describing their products. Obviously, Nreal doesn’t have an actual collaboration platform to talk about (at least, not yet), but they did provide an advertisement that looks like it came straight from a fashion and lifestyle magazine:

Which leads me to another concern of this book: separating fact from hype. Too much of this book reads like it was cut and pasted directly from the company’s promotional copy or website, without any real independent critical assessment, or sometimes even without proper characterization and categorization, of the products discussed and where they fit in this rapidly-evolving marketplace. It’s a broad-brush approach, and sometimes unlikely things get lumped together under a category heading.

For example, under the heading Social VR in the book are listed seven platforms, all of which I have written about on my blog in the past:

  • Bigscreen
  • Fortnite (?!??)
  • Hoppin’
  • NeosVR
  • Rec Room
  • VRChat
  • Wave

Now this is a rather haphazard selection of social VR platforms, meant for different purposes, and at wildly different stages of development and deployment. It’s almost as if they were picked out a hat at random, and I know (I know, trust me) that there are many platforms missing. This is far from a complete survey of social VR; it’s more of a random sampling. Oh, and Fortnite is categorized as social VR? While yes, technically, it appears you can play Fortnite in a VR headset, I would hardly call it social VR. Again, a sign of a rushed process.

Perhaps Fortnite would have fit better under the Virtual Worlds category? Here are the five platforms listed under Virtual Worlds:

  • Decentraland
  • Second Life
  • Teeoh
  • VirBELA
  • Somnium Space (which probably should be listed under social VR)

Again, it’s like these five platforms were picked at random from a hat. Again, a lot of virtual worlds are missing from this book. This is, at best, a very random sampling of the current marketplace.

The whole book is like this. For example, Coursera and EdX are listed under Remote Education, but they are vastly different beasts from all the other entries in this section: Victory XR (used for a variety of VR education purposes); Acadicus, Fundamental VR, Holo Anatomy, and Precision OS (all medical VR/AR teaching platforms); and Nanome (a VR platform for molecular chemistry).

As a librarian, all this miscategorization of platforms bothers me. A lot. This whole book reads like a rush job from start to finish.

And, tucked into the Telepresence category, is probably to me the most ludicrous inclusion of all: a page discussing the $2,000-to-$15,000 line of Beam robotic systems (basically, a video screen with wheels):

Beam is a robotic telepresence system that allows users to inhabit a distant location embodied—not as an avatar—but as themselves, piloting a 2D tablet computer through a 3D world and interacting with other people as if physically present.The robots have four wheels…a wide-angle navigation camera, a monitor to show the user’s face and a speaker to communicate with others.

Beam is lumped in with Avatour (which should have been categorized together with Hoppin’, since it’s another 360-degree video platform); and Spatiate (an augmented reality workplace collaboration app that should have been placed in that section). What the hell?

If this book were free, I would understand and forgive, but I paid good money for this and I’m feeling like I wasted that money. You will get an unpolished, uneven, uncritical, disorganized, and seemingly picked-at-random sample of what’s currently out there in the VR/AR/XR collaboration marketplace, written by undergraduate students for a course credit as a class project, in a format which will make it practically useless in six to twelve months. I feel like asking for a refund.

It might have made a great class project, but that doesn’t necessarily mean it makes a great book.

P. S. I hope that Charlie Fink shares whatever proceeds he earns from this ebook with the students who wrote all the company profiles!

UPDATED! A New Book and a New Website Attempt to Cover the Rapidly-Expanding VR/AR/XR Collaborative Marketplace

May I invite you to join the RyanSchultz.com Discord server, the world’s first cross-worlds discussion forum? Over 400 people from around the world, representing many different social VR platforms and virtual worlds, meet daily to chat, discuss, debate, and argue about the ever-evolving metaverse, and the companies building it. We’d love to have you join us!


(Yes, I know, I KNOW, I am officially on vacation from the blog…but I had another pernicious bout of insomnia, and I’ve been up since 2:00 a.m., sooo…)


I wanted to alert my readers to two new resources I have only just discovered in the past couple of days. Both are different approaches to attempt to organize information about what I like to collectively call YARTVRA: an acronym which I am still, dearly hoping against hope, will eventually catch on in this nascent industry, which stands for Yet Another Remote Teamwork Virtual Reality App. (You can see all my blogposts tagged YARTVRA, including this one, here.)

A Rallying Cry: YARTVRA!

First, Charlie Fink, who writes about virtual and augmented reality for Forbes, is publishing an electronic book called Remote Collaboration & Virtual Conferences: The Future of Work. It’s not out yet, but it will be released on June 16th, 2020 (you can pre-order it on Amazon). According to the description of the book on Amazon:

Join Professor Charlie Fink and his Chapman University VRAR340 “XR Landscape” students who, in the Spring of 2020, explored the ascendancy of the video call during the Coronavirus crisis. Ultimately, they reviewed 120 companies, exploring options for conferences, training, education, and remote team collaboration. They made a profile for each platform, creating a comprehensive directory for these online applications. The resulting book, Remote Collaboration, Virtual Conferences, The Future of Work, shows how new tools, including VR and AR, can solve the problem of being together when we have to stay apart.

Now, the problem with a book (even an electronic book) is that it only provides a snapshot of a rapidly-moving and evolving industry, and as such, it will very quickly become out of date.

A website is much easier to keep up-to-date, which is the idea behind a brand new website which I first learned about from the Educators in VR Facebook group, called XR Collaboration: A Global Resource Guide.

Image from the XR Collaboration Website

According to the website’s About page:

The Global Resource Guide to XR Collaboration is an interactive and comprehensive online tool that helps companies utilize XR collaboration and remote work tools for businesses.  The resource guide will serve as a central repository of detailed information about XR collaboration products and platforms and include an easy-to-use interactive tool for matching to specific business needs, a feature that will be available by the end of this month. All of this will be free to use and free to share.

A key feature of the XR Collaboration website is an interactive directory, where you can filter a listing of 64 YARTVRA platforms by:

  • the number of collaborators the platform supports (2 to 50+);
  • the VR/AR hardware brand names the platform supports;
  • the type of collaboration the platform supports (this is similar to my Venn diagram, Social VR Platforms Organized by Primary Purpose);
  • the operating systems the platform supports (e.g. Android, iOS, PC/Windows, Steam, WebXR, etc.);
  • the platform’s features (e.g. desktop sharing, avatars, etc.);
  • the industries the platform is intended to serve (which I think would overlap a bit with the type of collaboration, above).

Now, I must caution you that this is very much still a directory under construction! Clicking on any of the logos takes you to an undefined URL, at least so far. (UPDATE June 19th: Apparently, I was mistaken. This does work; I was just confused by the URLs that appeared at the bottom of my Chrome browser when I hovered over the links in this directory.)

Also, just a quick, cursory spot check of some of the websites for some of these XR collaboration companies pulls up a few errors (for example, Project Chimera by Pagoni VR is listed here as serving the arts and entertainment industry, when it really should be categorized under education). But it is still early days, and I assume these sorts of errors will be corrected as the directory is fleshed out. (By the way, there is a form for companies to fill out to request consideration for entry into this directory. I do see a number of platforms missing. And, if you’re going to include arts and entertainment platforms in this directory, you may as well throw Sansar on there…but I suspect that they want to focus more on the corporate market.)

Hmmm, I wonder if the team of VR/AR/AR experts behind this intriguing project needs a social-VR-obsessed librarian to help keep things organized? This would be a dream job for me, even if it were volunteer! I mean, this is essentially what I have already been doing informally on this blog for the past 2-3/4 years, even though my comprehensive list of social VR platforms and virtual worlds needs a serious reorganization and recategorization as it has grown to over 150 entries (hence my “Herding Cats” series of blogposts).

There’s also an introductory PDF guide to XR collaboration tools available if you provide your name, email address, and primary industry (all the better to create a mailing list, my dear! as the Big Bad Wolf used to say to Little Red Riding Hood).

Anyway, I think this website has the potential to be a very valuable resource, and I wanted to let people know about it (even if I am officially on a vacation from the blog!). If you want to follow the XR Collaboration project on social media, here are the links: Facebook, Twitter, and LinkedIn.


O.K. now I am going to go back to bed and try to get some much-needed sleep…

Image by Wokandapix from Pixabay

Forbes Covers HoverDerby in Sansar

 

Forbes article 4 Apr 2018.png
Screen capture of the Forbes article by Charlie Fink

 

Charlie Fink has written a very detailed and complimentary Forbes article in their Tech section about Sansar.

Titled VR Action Sport Hoverderby Opens In Sansar, Charlie gives a good overview of all that Sansar currently has to offer, touching on many of the experiences I have already covered in this blog, such as C3rb3rus’ Eternity and 2077, and the Hollywood Art Museum exhibits of the Lost Art of Star Wars and the Art of Drew Struzan.

But the main focus of the article is the HoverDerby experience that Galen, Jasmine and Drax have been building and promoting over the past several weeks. Charlie writes:

When [Linden Lab CEO Ebbe] Altberg showed me the new user-generated multiplayer game, Hoverderby, I realized immediately this is what I had been looking for in Sansar all along: a place where people would gather and collaborate or simply watch in a group. As I have said repeatedly in this column: People are the killer app.

One of the reasons AltSpaceVR struggles and Rec Room is succeeding is because in VR you need to know who you are, where you are, and what you are supposed to be doing. HoverDerby addresses that. It might or might not work for all sorts of reasons, scale being one, but it’s the right idea.

The article also addresses the continuing need for interactivity in Sansar, which needs more than just beautiful experiences to visit:

Draxtor sums up the challenge Linden Lab faces. “The passive consumption of beautiful worlds will always be secondary to social engagement.” Altberg agrees, “Sansar, like Second Life, is at its best when it’s social.” Drax says there is more social action cooking. “We have some more social games coming.  Circling around 114 Harvest starting in late May we are giving away houses to rent and will do daily community hangouts with board games and scavenger hunts and book clubs.” Personally, I’d love to see more action sports like Hoverderby.

I want to rent one of the houses on Harvest Street! Please get me on that list, Drax!

And I was surprised to find I was also mentioned in Charlie Fink’s article, taking a direct quote from this blogpost in which I briefly describe the rules of HoverDerby. Thanks, Charlie! It will be interesting to see if I get any resulting uptick in traffic to the blog. (I also recently received a complimentary shout-out from Strawberry Singh, thank you so much Strawberry!)

All in all, this is quite the positive public relations coup for Linden Lab. Congratulations to Ebbe and his team!