Dr. Tom Boellstorff’s Research on Virtual Cultures in Pandemic Times: You Can Take Part in a Survey About Your Use of Animal Crossing and Second Life

How are you using virtual worlds during the coronavirus pandemic?
(today’s styling credits for Vanity Fair can be found at the end of this blogpost)

Wagner James Au, of the long-running virtual worlds blog New World Notes, reports on a timely research study being undertaken by Dr. Tom Boellstorff, a professor in the Department of Anthropology at the University of California, Irvine:

The study is led by my pal Tom Boellstorff of UC Irvine, who’s easily among the most preeminent academics with a focus on virtual worlds. (He’s the author of Coming of Age in Second Life, among many other related works.)

“I’ve been conducting various research projects in Second Life for almost 17 years now,” Tom tells me, explaining the genesis of this study. “A couple years ago, I completed a study of disability in Second Life, and after that wonderful research experience moved on to some other projects (I’m actually finishing up a book on the Intellivision video game system from the early 1980s, which is great fun!) But then when COVID-19 hit, I decided to return to Second Life to see how COVID-19 is reshaping online interaction. I was lucky enough to get support from the National Science Foundation that means I have three wonderful graduate research assistants. Until next April we are conducting research in both Second Life and Animal Crossing. It’s a wild ride, setting up research with very little warning, but it’s been a great experience for all of us.”

(I have written about Tom before here, here and here on my blog. You can watch Draxtor Despres’ full hour-long documentary about Dr. Tom Boellstorff’s earlier research on ability-diverse users of virtual worlds, Our Digital Selves: My Avatar is Me, on YouTube. I can recommend this film highly! Drax did a great job.)

According to the webpage describing the research project:

This research project is about how COVID-19 is reshaping online interaction. As many have noted, what we call “social distancing” is really physical distancing. Due to the pandemic, an unprecedented number of people have been socializing online, in new ways. Better understanding these new digital cultures will have consequences for COVID prevention: successful physical distancing will rely on new forms of social closeness online. It will also have consequences for everything from work and education to climate change.

We are a research team using the methods of anthropology to study online social interaction. Anthropologists use in-depth qualitative methods, in particular participant observation, interviews, and focus groups, to understand culture—the meanings, practices, and relationships that make up the “common sense” of our everyday lives. People often think of anthropologists as people who travel to “exotic” or “remote” cultures, but the methods and theories of anthropology can be used to study culture anywhere in the world. That now includes online cultures.

Our research takes place entirely online, focusing on two virtual worlds: Animal Crossing: New Horizons and Second Life. We work as a team in these two virtual worlds to understand how people are using virtual worlds in the wake of the pandemic. Central to the project is that there is not just one way to be online. Virtual worlds are places where individuals interact with avatars in online environments. They have different characteristics than social network sites like Facebook, streaming websites like YouTube, or chat programs like Zoom, though they share some features with all of these. Better understanding how people are using virtual worlds in the wake of the pandemic might provide innovative strategies for preventing viral transmission, by forging new forms of social closeness in the context of physical distancing. It might also help us better respond to the transformed social lives we are all destined to encounter in the wake of COVID-19.

Among the preliminary research findings is the following:

At least some of the time, virtual worlds can be a way to be alone, not a way to socialize. Due to the pandemic, many people are living with family members and roommates, and have less privacy than before. Virtual worlds can be places to get away from this. In other worlds, the pandemic has led not just to social distancing, but what we might term being “socially packed.” Virtual worlds can provide a different kind of “social distancing” to counter this loss of privacy.

Here’s the Animal Crossing: New Horizons survey and the Second Life survey. Each survey should take 10–15 minutes to complete. If you play Animal Crossing or use Second Life, please take part in the surveys!


Vanity Fair is wearing:


Thank you to Wagner James Au for the heads-up!

Pandemic Diary, November 17th, 2020: Silently Judging You

Today is officially Day 247 of me working from home from my apartment for my university library system during the pandemic. Or, in this case, not working, as this is my final week of holidays before I go “back” to work. Of course, since I am still at home when I “go to work”, all my days are starting to blur together: weekends, weekdays, holidays, working days. A couple of days ago, I actually had to stop and ask myself what day it was; I had forgotten it was a Sunday!

Social VR and virtual worlds such as Second Life have been my godsend, an opportunity for me to socialize while I remain stuck at home, with Manitoba stuck in a province-wide code-red pandemic lockdown. I now go for days at a time when I never leave my apartment.

This morning I loaded up Vanity Fair and went over to Muddy’s, where I fell into conversation with a man standing by the side of the dancefloor. I was doing what I usually do when I am in a club, right clicking on avatars and reading their user profiles, and he had such hilarious, sarcastic snark in his profile picks about all the things that drive him crazy in Second Life, that I had to instant message him, and we struck up a conversation. (I myself have a list of pet peeves in Second Life.)

And he was wearing a group title which I found quite amusing, so he very kindly invited me to join his private SL group, so I could sport it as well:

Silently judging Vanity Fair is wearing the November 2020 group gift from Graffitiwear, the Autumn Sunrise dress, which comes with a HUD with three different patterns

My recent blogpost, Making Plans on What I Want Done with My Possessions (Virtual and Real) in the Event of My Death, got a surprising number of views, and sparked some interesting discussions on the many Discord servers of which I am a member. I have now identified six people (three in my real life, and three from my social VR/virtual world communities), all of whom will have each other’s name and contact information, in case of any emergency involving me. I now need to draw up a Google Docs document with a list of my wishes and requests in the unlikely event of my death (COVID-19 or otherwise) to share with these six key contacts.

I have also called and emailed again the lawyer whom my financial planner recommended, in order to get the process started on drawing up a will, a financial power of attorney, and a healthcare power of attorney, and I have finally made contact (she apologized for not getting back to me sooner).

Manitoba’s premier, Brian Pallister, is currently taking a nosedive in the opinion polls for his handling of this public health emergency. The coronavirus pandemic is currently raging out of control in the province.

New COVID-19 cases per 100,000 people over the past seven days, showing just how bad Manitoba is compared to the other Canadian provinces (source: CBC)

The biggest newspaper in the province, the Winnipeg Free Press, has been savage and unstinting in its criticism of his performance lately (and frankly, Brian deserves it):

In response to a question about whether he is doing everything he can to control what is, right now, arguably the worst COVID-19 outbreak in any province, the premier actually congratulated himself for bringing in the most stringent pandemic restrictions in the country.

But Pallister should have known that having the harshest virus–control measures is not an accomplishment worthy of applause; it is evidence Manitoba is now teetering on the edge of a public–health disaster.

Outside the “Atlantic bubble,” Pallister crowed, Manitoba is now “leading the country” in pandemic restrictions.

Pallister made this perverse claim citing a story by award-winning Globe and Mail columnist André Picard from last weekend that did, in fact, note that Manitoba currently has among the “toughest restrictions” in the country.

But Pallister should have known that having the harshest virus-control measures is not an accomplishment worthy of applause; it is evidence Manitoba is now teetering on the edge of a public-health disaster.

Bragging about having the toughest pandemic restrictions in the country is like standing over the smouldering remains of a house that just burned down and bragging about how your firefighters have trucks with the best water pressure in the country.

…

As case numbers increase expeditiously and the body count rises alarmingly, he has drifted further away from any suggestion that he or his government played any part in the current mess.

When he’s not overstating his province’s restrictions, he’s claiming (without any hard evidence) that Manitoba is the most generous province in terms of economic supports for businesses. And, after that, he lectures Manitobans on “not being the weak link” in the battle to control the novel coronavirus.

When Pallister is encouraging people to limit their contacts with people outside their households and to wear masks in all public places, he’s certainly not wrong. He’s just the wrong guy to be delivering the message, because he simply doesn’t seem capable of admitting that his government has miscalculated badly on both the magnitude and timing of public-health orders.

…Our low case numbers and deaths in the spring and early summer were clearly more a result of luck than competency. Now that we’re in a real pandemic crisis — one that registers on an international scale of severity — smugness and hubris should be set aside in favour of more decisive responses.

Pallister is quick to rage against any allegation that he or his government are to blame — even partly — for our current predicament. However, before he indulges in another grand mal bout of self-congratulation, he should close his eyes and try to visualize how that plays among the families of all those Manitobans who have died in the current outbreak.

Yes, Brian, like many Manitobans, I am (not so silently) judging you. As far as I am concerned, the next provincial election cannot come quickly enough.

Pandemic Diary: November 14th, 2020

I saw this on my Twitter feed; so funny and so, SO true! (image source)

Today is official Day 244 since I began working from home in self-isolation for the University of Manitoba Libraries. I have attended a lot of virtual meetings in that time (mostly in Microsoft Teams, but also in Zoom and Cisco Webex) and I just howled with laughter at the image above, which appeared on my Twitter feed a couple of days ago. I need all the belly laughs I can get lately.

The latest news update from the province is grim: Another 15 Manitobans died today, a new record. The current five-day COVID-19 test positivity rate is 12.4 per cent provincially and 13.1 per cent in Winnipeg—the highest level yet. At Victoria General Hospital, just a stone’s throw from where I live, the outbreak has expanded to a new section of the hospital, and as of today, 42 patients and 38 staff there have tested positive for COVID-19.

And yet, unbelievably, there are still covidiots out there, who feel that their personal freedoms (and their rights to go shopping and to church) are being infringed upon with the current restrictions being placed upon Manitobans.

Yes, we have out anti-maskers here in Manitoba; in fact, there is an anti-mask rally taking place today in the Mennonite Bible Belt town of Steinbach, south-east of Winnipeg, where the local hospital is already so overwhelmed with COVID-19 patients that it is treating patients in their cars. The Winnipeg Free Press reports:

As anti-maskers were preparing to rally in Steinbach, the community’s hospital was reportedly being overrun with COVID-19 patients.

It became so hectic Friday, some patients were being triaged in their own private vehicles, because of a lack of space in the Bethesda Regional Health Centre emergency department, the Manitoba Nurses Union said.

CTV News reported on the anti-mask rally:

Hundreds of Manitobans gathered in Steinbach, Man. to protest COVID-19 restrictions implemented across the province, which led to at least one of the rally’s speakers being handed a $1,200 ticket for violating the very orders they were protesting.

On Saturday afternoon, an estimated 500 people gathered for a ‘Hugs over Masks’ car rally in Steinbach, a city that is currently experiencing a surge in COVID-19 cases. According to provincial data, the Southern Manitoba city has 263 active cases and has reported 14 deaths – the highest number of any area in the Southern Health region.

Anti-mask rally held in the Mennonite Bible Belt town of Steinbach today (Source: CTV News/Danton Unger): no social distancing and not a face mask in sight
Another shot of the protesters at the anti-mask rally in Steinbach (source: Austin Grabish/CBC)

The situation here is starting to become surreal.

Oh yeah, and in the middle of all this, did I mention that I might be going on strike? The University of Manitoba Faculty Association (which represents 1,200 professors, instructors, and librarians) recently voted 80% in favour of strike action in an online poll.

Nigaan Sinclair, a First Nations professor at the University of Manitoba and the head of the Department of Native Studies, writes in an editorial in today’s Winnipeg Free Press:

Unless an agreement is reached between the University of Manitoba and its faculty association this weekend, the institution will face its third strike in history, on Monday.

As of Friday, negotiations were continuing with the help of a mediator: a hopeful sign. If talks break down, rotating picket lines, socially distanced rallies, honk-a-thons and online campaigns will begin Monday. It will be a strike like no other in Manitoba history.

Yet, faculty association members — instructors, librarians, and professors like me — don’t want a strike. Students definitely don’t want it, either. By all accounts, U of M administrators don’t want a strike.

No one wants this work stoppage, especially during the COVID-19 pandemic.

So why might it happen?

In the U of M’s 143-year history, strikes have happened twice — in 1995 and 2016. If it happens, this will be the second strike under Brian Pallister’s Progressive Conservative government. So, this is all on Pallister.

Four years ago, the 23-day strike was held despite faculty and administration agreeing to a small pay increase and commitments to address workload and protect jobs. While the agreement was not perfect, it was enough to get the university running again.

But Pallister sabotaged the negotiations. He commanded the university to mislead the faculty association and withdraw salary increases. This resulted in the university negotiating in bad faith, originally offering a seven per cent pay increase over four years and then – almost overnight – offering two years of zero per cent, a 0.75 per cent increase and a one per cent increase over the last two. Without this, there would likely have been no strike.

Later, after Pallister’s interference came to light, the Manitoba Labour Board forced the university to pay faculty members $2.4 million in compensation.

…

So here we are, on the cusp of a strike no one wants, at the behest of a premier who seems dead set against the public sector.

…

Pallister wants to cut public-sector jobs, salaries, and working conditions, period. He’s using the pandemic as an excuse.

I was on sick leave/long term disability for the treatment of a serious clinical depression during the 2016 strike, but I vividly remember walking the picket lines for three weeks during the 1995 strike, at one of the entrances to the Fort Garry campus, in the middle of a bitterly cold Canadian prairie winter.

I am significantly overweight, and have asthma, type II diabetes, and hypertension, all of which put me at a high risk of a severe, possibly even fatal, reaction if I were to become infected with the SARS-CoV-2 virus that causes COVID-19. I support a strike, but I will not be doing ANYTHING that will puts me at risk, and that includes walking on the picket line. If that means I do not receive strike pay, then so be it; I have sufficient savings to live off of for a month or two, if it comes to that.

We should know by Sunday night whether or not we are going on strike, so I just have to sit and wait.

Jesus Tapdancing Christ, what an absolute fucking mess.

COVID Feel Good: A Free Self-Help Virtual Reality App to Treat the Psychological Stress Caused by the Coronavirus Pandemic

The homepage of the COVID Feel Good website

A new, free virtual reality app aims to help those struggling with pandemic-related stress to get their symptoms under control. VRScout reports:

There’s no question about it. The current COVID-19 pandemic has us going through a roller coaster of feelings right now. Not only have we been cut off from normal social gatherings such as family gatherings, concerts and after work hangouts, but it’s preventing us from traveling, putting a damper on many holiday travel plans. 

Thankfully, we have now have access to an extensive array of VR technology that allows us to escape our dreary reality. A recently published research paper shows that using VR to hang out with friends through socialVR platforms, go to concerts, play games, or “visit” other parts of the world actually has a positive impact on your level of happiness.

Italian researchers worked with 400 participants over a three month period as part of this in depth study. Users were encouraged to view 360 photos and videos of other countries, visit virtual gardens and beaches, spend time with other VR users in platforms such as VRChat or Mozilla Hubs, and isolate themselves in a virtual location referred to as the “Secret Garden” to reflect privately.  

Here’s a link to the research paper mentioned in the VRScout article, written by Dr. Giuseppe Riva, a professor of general psychology at Università Cattolica del Sacro Cuore in Milan, Italy, and titled How Cyberpsychology and Virtual Reality Can Help Us to Overcome the Psychological Burden of Coronavirus (which was published in the journal Cyberpsychology, Behavior, and Social Networking, volume 23, issue 5, 2020).

The paper states:

To help our readers to discover the well-being potential of VR, we suggest the use of a freely available VR tool: ‘‘The Secret Garden.’’ It is a 10-minute 3D 360-degree video (4K resolution supported) that can be found here (https://www.covidfeelgood.com/), designed to combat stress and counter the disappearance of places and communities generated by the coronavirus.

Recently developed in Lombardy, the Italian region at the center of Italy’s coronavirus outbreak by a group of Italian psychologists (https://become-hub.com/en/), it has been designed keeping in mind that providing psychological relief to so many (Lombardy population is >8 million inhabitants) over such a large geographical area would be complex. In fact, to experience it, any smartphone or tablet/PC will work. However, to fully experience the psychological benefits of being in a digital place, a cardboard headset is also necessary, including those sold for 15–30 USD in different digital marketplaces.

Here’s a three-minute YouTube that outlines the process and the app:

The app comes with a detailed, 19-page protocol; instructions are available in a variety of languages, including English:


To start the self-help experience you need:

For more info about the rationale of using VR and the science behind the protocol, you can check the different links provided.


The app is unfortunately only available via cellphone-based VR, not the Oculus Quest or any other VR headsets. For further information, please refer to the COVID Feel Good website.

This project is yet another example of how virtual reality can be used as a way to treat people who are struggling with mental health issues. an area where more and more research is being conducted every day at universities around the world. If you are interested in Dr. Riva’s work, he has also written the following research article:

Riva, G., Mantovani, F., & Wiederhold, B. K. (2020). Positive technology and COVID-19. Cyberpsychology, Behavior, and Social Networking, 23(9), 581–587.

Image by Pexels from Pixabay