The presentation was by Australian brothers Scott and Steven Mundell, who paid a 30-day visit to libraries in California and who have set up a website, https://augmentedlibraries.com/, which serves as a searchable, curated collection of VR/AR/MR hardware, software, and experiences for libraries. Users can filter the collection by technology, theme or cost.
Here are a few pictures of last night’s meeting:
The Libraries in XR group has members from all around the world, who are interested in applications of VR and AR to public and academic libraries. The group plans to hold regular meetings in AltspaceVR, so check the Events Calendar for the next meetup! You can also join their Discord server (here’s an invitation). See you at the next meeting!
Did you know that there is now a group of librarians and other library workers who are meeting weekly on the AltspaceVR social VR platform?
The XR in Libraries meetup brings librarians and library allies together to discuss the role that libraries can play at making XR technologies (VR/AR/MR) available to the communities we serve. Meeting in virtual reality provides us a practical way for us to test the affordances of various virtual meeting spaces, and to explore the associated technologies.
You are invited to our second meeting to discuss VR/AR/MR in libraries, share your experiences and get ideas for new ones. This meetup will take place on Wednesday, March 18th, 2020 from 9:00 PM to 10:00 PM Central Standard Time (or Thursday, March 19th, 2020, 02:00-03:00 UTC). Everyone is welcome!
Virtual reference is reference service initiated electronically, often in real-time, where patrons employ computers or other Internet technology to communicate with reference staff, without being physically present. Communication channels used frequently in virtual reference include chat, videoconferencing, Voice over IP, co-browsing, e-mail, and instant messaging…
Reference services requested and provided over the Internet, usually via e-mail, instant messaging (“chat”), or Web-based submission forms, usually answered by librarians in the reference department of a library, sometimes by the participants in a collaborative reference system serving more than one institution.
One important issue that virtual reference service via VR would face is the licensing of resources. Libraries sign license agreements with commercial database publishers which restrict access to institutional users only. This means that, if I were to provide reference services to a user not affiliated with my institution, I would not be able to provide them with copies of books and articles. However, there are still many useful non-commercial information resources such as Google Scholar that we could refer users to, as well as the myriad of resources of their own local public and academic libraries. Librarians refer users to other libraries all the time.
Another key issue is the cost of VR equipment and the learning curve associated with social VR platforms. While I would argue that it is easier and more natural to get started in Sansar than it is in Second Life, it’s still a significant challenge for many people to take their first steps in VR. The first generation of VR headsets, the Oculus Rift and HTC Vive, were complicated to set up, and required an expensive gaming-level computer. However, cheaper standalone VR headsets like the Oculus Quest promise to bring VR to an ever larger audience of consumers, including potential library users.
I can forsee a future (starting perhaps a decade from now) where many libraries would offer virtual reference services to users via virtual reality (“VR in VR”, if you like). Users could make appointments for their avatar to meet in-world with a reference librarian, who would assist them in finding electronic and printed information resources to answer their questions. Alternatively, library staff could sit at the virtual reference desk at regularly scheduled shifts, available to whoever dropped in with a query. The reference interview would encompass both text chat and voice chat, and include hand gestures, body language, and facial expressions, just as in real-life conversations. Academic, public, and special libraries could even work together to create a collaborative, 24/7 reference service which spans the globe and has locations on many popular social VR platforms.
As I said, it’s not here yet. But it’s coming, and perhaps sooner than you might think.