Rec Room will be closing down on June 1st 2026 at noon Pacific time.
Over the past decade, Rec Room grew into something amazing, reaching over 150 million players and creators along the way. Players made over half a billion friends on the platform. In total, people all around the world spent a cumulative 68 thousand years in Rec Room. The top UGC rooms saw over 500 years of play time each. That’s a lot of people having a lot of fun.
What this community built together is incredible, and something we’ll always be proud of. Even today, millions of people are showing up to spend time in this fun and welcoming place every month.
Despite this popularity, we never quite figured out how to make Rec Room a sustainably profitable business. Our costs always ended up overwhelming the revenue we brought in.
We spent a long time trying to find a way to make the numbers work. But with the recent shift in the VR market, along with broader headwinds in gaming, the path to profitability has gotten tough enough that we’ve made the difficult decision to shut things down.
We’re making this decision now, while we still have the ability to wind things down thoughtfully and do right by the people who built this with us.
This is a breaking story, and I will be updating this blog post as I get more details. While I was expecting smaller metaverse platforms to close during the current metaverse winter, I was not expecting Rec Room to be among them! I do expect that there will be much commentary about this decision among its userbase. You can see all my previous blogposts about Rec Room here.
In his 2024 book Co-Intelligence (still my go-to layperson’s guide to generative AI), Ethan Mollick says that one of the best ways to determine how well a particular generative AI tool works is to ask it questions about a subject that you already are an expert in. Why? Because it will be much easier for you, the human expert in the topic, to find errors and hallucinations in the answers.
Since last summer, I have been typing the exact same prompt into the “big three” general-purpose GenAI tools Ethan recommends: OpenAI’s ChatGPT, Anthropic’s Claude, and Google Gemini. I have been meaning to write a blogpost about my experiences with this first round of testing since September, but I have been too occupied with my paying job as an academic librarian to find an opportunity to do so—until now. (Please note that I have been using an em-dash, correctly, for many years before generative AI came along!)
So, today I decided to redo my original text prompt, using the latest versions of these three GenAI tools as outlined by Ethan in the latest edition of his AI Guide, which has posted to his Substack newsletter on Feb. 17th, 2026 (here’s a link).
I consider his advice to be quite valuable, as he seems to spend a lot of time working with the most popular and powerful GenAI tools, and keeping on top of the changes and advances in the technology. In this newest edition of his AI Guide, he discusses the shift from chatbots (where you have a conversation with the tool) to agents (where you give a specific, defined task with instructions to the tool, and it goes away and does the task and returns with results).
In all cases, the initial text prompt is the following:
What are some characteristics common to all metaverse platforms? How do these characteristics apply to social VR platforms? Please give me a chart comparing these characteristics for the most popular social VR platforms.
Please note that I have deliberately given the task of defining “popular,” and picking the social VR platforms, over to the generative AI tool (and I got some rather interesting results back!). Because I consider myself an expert on social VR and the metaverse, I should be able to spot inaccuracies, errors, or outright hallucinations in the responses I get back from these GenAI tools. In the next section (section 2), I compare and contrast the results I received from the above text prompt from:
Claude by Anthropic
ChatGPT by OpenAI
Gemini by Google
All three of these tools come with different versions. In all cases, I will use the most powerful version recommended by Ethan Mollick in his latest AI Guide I linked to above (but please note that in at least one case, I had made a mistake and not selected the correct option, as you will see below with Claude in Sections 2 and 3):
Claude Opus 4.6 Extended Thinking
ChatGPT 5.2 Thinking
Gemini 3.0 Pro Deep Research
In addition, in section 3 of this long blogpost, I will very briefly compare and contrast the results I received when I first ran this text prompt through all three GenAI tools on August 7th, 2025, with what I received when I ran them again on Feb. 18th, 2026.
All comparison charts in the February 2026 results in sections 2 and 3 will include some quick stats in a small table under each generative AI tool discussed, namely:
the number of characteristics common to all metaverse platforms (and their names); and
the number of social VR platforms in the comparison chart (and their names).
Section 4, the final section, contains my overall thoughts after spending a day working with these tools, and a ranking of how well I think these GenAI tools accomplished the given task.
First up is Claude. I did this prompt two ways: once via the chatbot interface on the Claude website, and a second time using the Claude app and the new Cowork agent feature. (I was prompted to download and install the Claude app on my Mac, and authenticate using my email address.) First, the chatbot version:
This first report I got back compared eight metaverse characteristics between eight platforms:
8 Metaverse Characteristics
8 Social VR Platforms
Persistent Virtual Environments Real-Time Interactivity User Identity/Avatars Social Presence & Co-Experience User-Generated Content Virtual Economy Cross-Platform Accessibility Interoperability
VRChat Rec Room Meta Horizon Worlds Resonite Second Life Spatial ChilloutVR NeosVR
Well, right off the bat, I see some problems. First, Second Life is not social VR. Second, it included both Resonite and NeosVR (although Claude told me, “I included both since NeosVR still has historical relevance, but noted it as legacy since the core team transitioned to Resonite”). However, that isn’t a good enough reason to include it in the table.
Then, I turned to the Claude app (which was suggested to me when I did the first text prompt above, so I downloaded and installed it on my MacBook Pro). Then I selected the Cowork (agent) tab along the top three tabs as suggested by Ethan, and I entered the exact same text ptompt:
After beavering away for a few minutes, it gave me the following result:
And when I click on the Open in Firefox button, I get this neatly formatted table (I’m not crazy about the chosen colour scheme, but that’s a minor quibble). It looks good at first:
However, the output, which might look impressive at first, is only as good as the quality of the sources used in its research. If the good information is locked behind a paywall (and therefore, not able to be scraped to add to its knowledge base), then the GenAI tool will use freely-available sources on the web, which can vary quite a bit in quality! There is an acronym in computer science called GIGO: Garbage In, Garbage Out, and I am reminded of this when I decide to take a closer, more critical look at the six sources listed.
All of them were non-academic sources, mostly generic market overviews from websites that I had never heard of before. The six sources included my own list of metaverse platforms on this blog (which is just a list, and doesn’t give any details about the platforms). While I’m flattered they included me, I expected something…more. And I absolutely hated that they mentioned cryptocurrencies, blockchain, DAOs, and NFTs, and included Somnium Space and Decentraland in the resulting table. While Somnium Space is social VR, Decentraland in absolutely not, and I have made my opinions on blockchain-based metaverse platforms very clear in the past on this blog.
8 Metaverse Characteristics
6 Social VR Platforms
Persistence Immersion & Presence User-Generated Content Built-In Economy Social Interaction Interoperability Digital Ownership Decentralized Governance
VRChat Meta Horizon Worlds Rec Room Engage VR Decentraland Somnium Space
In fact, I was so dissatisfied with this report that I went back into the Claude Cowork app, and added a qualifier, and made sure that I had turned on Extended Thinking! (I’m almost positive I did that the first time around, but maybe I forgot, and unfortunately, once you’ve done your prompt, the results don’t tell you what modes you used in asking the original question.)
Only to get pretty much the same result: a pretty table with only six websites listed as sources! So much for being more specific and asking for Extended Thinking.
10 Metaverse Characteristics
6 Social VR Platforms
Persistence Immersive 3D Environments User Identity & Avatars Real-Time Social Interaction User-Generated Content Economy & Monetization Cross-Platform Access Scalability & Concurrency Safety & Moderation Interoperability
VRChat Rec Room Meta Horizon Worlds Resonite ChilloutVR Engage VR
While better thatn the previous round, I am actually disappointed in the results I received from Claude Cowork. But read on; in section 3, I have an update on what I think went wrong here!
Feb. 18th, 2026: ChatGPT 5.2 Thinking
Next, I turned to OpenAI’s ChatGPT, using the ChatGPT 5.2 Thinking mode suggested by Ethan:
And I got back the following table. comparing six social VR platforms on ten metaverse characteristics:
While the resulting table might not be as pretty as the one produced by Claude Opus 4.6 Cowork, I appreciate that there are actual citations which you can hover over and click through to actually see the source material behind the comparison chart entries (and not just a list of websites checked, tacked on to the end). Also, ChatGPT seems to have checked a lot more sources than Claude, and made some sort of attempt to find authoritative sources (often, from the metaverse product’s own online documentation, as shown in this example).
VRChat Rec Room Meta Horizon Worlds Bigscreen Beta Spatial Resonite
Overall, I think that ChatGPT 5.2 Thinking gave me a better answer than Claude…but as we will see later on, it doesn’t compare to the best results I got from my day of testing and retesting. Let’s move on to the third of Ethan Mollick’s recommended, general-purpose GenAI tools, Google’s Gemini:
Feb. 18th, 2026: Gemini 3 Pro (first without, and then with, Deep Research)
The first go-round, I selected Gemini 3 Pro mode, as Ethan suggested:
And I got a resulting table comparing three social VR platforms across seven characteristics:
I was so unhappy with this first Gemini result that I redid the prompt, this time making sure that I turned on the Deep Thinking mode, just to see if I would get better results, or even some actual citations to sources used:
Wow, what a difference!!
This time around, the task took a lot longer than either Claude or ChatGPT, and it included what appears to be extremely detailed feedback on what was happening behind the scenes (this seems to be turned on by default, and I’m not certain if this mode could have been enabled on Claude or ChatGPT):
And the report I got back was worth the longer wait:
And, at the end, not one but three comparison charts!
Here’s the quick stats, from all three tables in the final report (and notice how technical many of these “metaverse characteristics” are, compared to the other results!):
12 Metaverse Characteristics
5 Social VR Platforms
Engine Core Scripting Language Persistence Type Asset Pipeline Audio Engine Economic Model Currency Identity System Tracking Support Instance Cap Network Model Culling Tech
VRChat Rec Room Roblox Meta Horizon Worlds Resonite (only mentioned in one table)
SECTION 3: Comparing August 2025 Prompt Results with the February 2026 Ones
I also wanted to compare the results I when I did the testing last year (August 7th, 2025) with the results I got today (Feb. 18th, 2026) with all three GenAI tools. This was very enlightening.
Then Versus Now: Claude
You will understand why I was so disappointed with today’s results, when you see what the results were when I did the same prompt last year (dated August 7th, 2025):
The report I got back was extremely detailed, with actual citations to sources! I still don’t understand why I got such dramatically different—and worse—results. The difference is so astounding to me that I began to wonder if I had done something wrong this time around.
It was then that I realized that I had literally forgotten to turn on Research mode in the left-hand drop-down menu (previously, I had only had Web Search mode turned on):
So I went to check the Claude app, to see if there was that option available, and, of course, it was there—but under the Chat tab, not the Cowork tab!! So perhaps Cowork still has some user interface bugs to work out. Perhaps sending everything to an agent isn’t the better option; certainly, not in this case!!
Once I had selected both Research and Web Search from the left drop-down menu, and Opus 4.6 Extended from the right drop-down menu, I hit send and waited…until I got a message that I had used up all my credits on my $20-a-month plan!!!
AAAAAAAAAAAAAARGH!!!!
By this point, I was so frustrated with Claude that I simply exited the app. I had had enough frustration for one day.
The next morning, February 19th, 2026, after my daily credits reset at 6:00 pm, I once again tried my prompt with Claude Opus 4.6 Extended Thinking, with both Research and Web Search turned on (using the Gemini app I had installed on my Mac, as opposed to the web version; they appear to be identical in terms of features).
Again, similar to Google Gemini, I had a bit of wait while Claude did its thing. I actually preferred that Gemini actually gave better descriptions of what it was doing while it was going about its task, as opposed to…well, no updates from Claude other than me sitting and staring at an animated cursor!
Ten minutes later, I got the detailed report I wanted in the first place, and which Claude Cowork stubbornly refused to give me:
The response back included a concise summary taken from the sources examined:
The final report included citations to the academic literature (which I could hover over and click on to go to the source, see the red arrow below), and it cited experts in the field such as Matthew Ball and Tim Sweeney. It’s pretty much all I wanted, and it compares quite favourably to the similarly detailed report from Google Gemini, in the previous section. I am happy.
And this was the only report which had a listing of metaverse characteristics, separate from the ones used in the social VR platforms comparison chart:
Here’s the quick stats from the comparison chart. As you can see, there are some problems here, with the inclusion of platforms which are clearly not social VR (e.g. Second Life) and platforms that no longer exist (Altspace shut down on March 10th, 2023). These sort of mistakes make we wonder about the accuracy and currency of the report overall.
VRChat Horizon Worlds (note: old name used) Rec Room Resonite ChilloutVR AlspaceVR (was shut down) Second Life (not social VR!) Roblox Fortnite (not social VR!)
Then Versus Now: ChatGPT
An interesting difference between the August 2025 report from ChatGPT and today’s report is this: in last year’s report, for whatever reason, the tool asked me a follow-up question to clarify what was wanted (I did use the Deep Research feature in the 2025 report, as well):
Based on that clarification prompted by ChatGPT, I actually think I preferred the 2025 report format over this new one. So why didn’t ChatGPT 5.2 Thinking ask me any follow-up questions this time around? And that’s part of the frustration with tese tools; the way that they operate is still very much a black box, where you don’t understand how the tool is processing what you ask of it.
Then Versus Now: Gemini
The last comparison is between the Google Gemini report I produced on August 7th, 2025, and today’s report. One thing I noticed about the Aug. 7th report is how hard it tried to shoehorn in an overarching narrative into the final result, in a way that seemed a bit hamfisted, frankly. But the result was still a very detailed report with an extensive list of citations, comparable to today’s report. I prefer today’s version.
SECTION 4: Executive Summary and Ranking
This is going to be concise, I promise! Five points.
First, while we might be entering what Ethan Mollick calls “the agentic era,” my experience today shows that simply handing something off to an agent, as opposed to the back-and-forth conversation with a chatbot interface, does not always give the best result. In particular, Claude Cowork gave me terrible results, and eventually, I ran out of daily use credits to actually run the report I wanted in the first place.
Second, the user interface for these GenAI tools is awful and NON-intuitive. Hiding critical options like Deep Research under drop-down menus, and not making it clear what options have been selected when you do a text prompt, is a major problem. All three companies need to hire some good user interface/user experience staff. If I, with decades of computer experience and a goddamn computer science degree, can’t figure this shit out, God help the average non-technical user—and isn’t that what the point of generative AI is supposed to be, to make it easier for the user to do things??
Third, when these tools work, they are astoundingly good (the Gemini 3.0 Pro report with Deep Research turned on, and the Claude Opus 4.6 report with Research, Web Search, and Extended Thinking turned on). But when they don’t, they can still fail spectacularly (Claude Cowork). So you still have to be the human in the loop here, to figure out when you get a good result versus a bad one. What is frustrating is that all these GenAI tools operate in a black box, with only Gemini making some attempt at explaining what it was doing, as it was doing it.
Fourth, as Ethan himself said in his latest AI Guide:
The top models are remarkably close in overall capability and are generally “smarter” and make fewer errors than ever. But, if you want to use an advanced AI seriously, you’ll need to pay at least $20 a month (though some areas of the world have alternate plans that charge less). Those $20 get you two things: a choice of which model to use and the ability to use the more advanced frontier models and apps. I wish I could tell you the free models currently available are as good as the paid models, but they are not.
In other words, you get what you pay for. And sometimes, even the $20-a-month level isn’t enough, as seen with my experience on Feb. 18th with Claude (and yes, using the cutting-edge features does eat into your usage limits pretty quickly, as I learned to my chagrin).
Finally, I have found that the one of the best ways to see where the strengths and weaknesses of these GenAI tools is to enter the exact same text prompt into each of them, and then compare and contrast the results you get back. However, that approach is gonna cost you at least US$60 a month, so it might not be worth it to you. (And will I be doing this forever? No; at some point, I will just pick one or perhaps two tools and cancel my subscriptions to the rest of them.)
So, in this current round of testing, I would rank the results as follows (separating the results from Claude into the chatbot-generated report and the Cowork report):
Google Gemini 3.0 Pro (with Deep Research turned on) provided me with a very detailed report with citations, as well as giving me a detailed play-by-play on how it was answering my query, which I really appreciated.
Claude Opus 4.6 report (with Research, Web Search, and Extended Thinking turned on) also gave me a detailed report with citations, but several errors in the comparison chart made me question the overall quality and currency of the report. I also really hated how I had to futz around to get the results I really wanted!
ChatGPT 5.2 Thinking is in a clear third place, in my opinion. Not bad, but not as detailed a result as Gemini and Claude provided.
Claude Opus 4.6 Cowork, with perhaps the prettiest output but easly the least substantial result, using lower-quality sources of information, clearly failed at this task. For those reasons, I ranked it in last place. Ethan’s “Agentic Era” might be true for some applications, but certainly not this one!
I have found these little excursions into generative AI to be quite enlightening, and they have definitely given me some new ideas of topics to explore when I begin my research and study leave to write an OER about the metaverse. Hopefully, you found it enlightening, too. Please go subscribe to Ethan Mollick’s free Substack newsletter; he tends to update his AI Guide recommendations fairly regularly, and it’s really the best way too stay on top of a rapidly changing and evolving field!
After shifting its gaming strategy to focus more on games played on the TV, Netflix announced it’s acquiring Ready Player Me, an avatar-creation platform based in Estonia. The streamer said Friday it plans to use the startup’s development tools and infrastructure to build avatars that will allow Netflix subscribers to carry their personas and fandom across different games.
Terms of the deal were not disclosed. Ready Player Me had raised $72 million in venture backing from investors, including a16z, Endeavor, Konvoy Ventures, Plural, and various angels, including the co-founders of companies like Roblox, Twitch, and King Games.
Netflix told TechCrunch the startup’s team of around 20 people will be joining the company. Of the four founders Rainer Selvet, Haver Järveoja, Kaspar Tiri, and Timmu Tõke, only CTO Rainer Selvet is moving to Netflix. It doesn’t have an estimate of how long it will be until avatars launch. Nor does it detail which games or types of games will be first to get avatars.
Following the acquisition, Ready Player Me will be winding down its services on January 31, 2026, including its online avatar creation tool, PlayerZero.
“Our vision has always been to enable avatars and identities to travel across many games and virtual worlds,” Ready Player Me CEO Timmu Tõke said. “We’ve been on an independent path to make that vision a reality for a long time. I’m now very excited for the Ready Player Me team to join Netflix to scale our tech and expertise to a global audience and contribute to the exciting vision Netflix has for gaming.”
Avatar creation using Ready Player Me in the metaverse platform Spatial
Additionally, Ready Player Me announced its taking avatar creation services offline starting January 31st, 2026.
And, indeed, when I head over to the Ready Player Me website, the banner across the top of my screen declares:
Thank you for the chance to build together with you. Our services will become unavailable starting January 31, 2026. Please reach out to devs@readyplayer.me for any questions.
I pity the poor person on the receiving end of all those emails, because there are countless metaverse platforms which have relied on Ready Player Me as their avatar creation component, rather than try to build their own avatar design system in-house. All of these platforms now have a little over a month to come up with a replacement for the services provided up until now by Ready Player Me, which is shutting down on January 31st, 2026!
Ready Player Me’s avatar creation tools, which have been used by many virtual worlds and social VR platforms, will be shutting down on January 30th, 2026.Among the tools affected by the NETFLIX acquisition of Ready Player Me are the Avatar Creator SDK, and the newer PlayerZero SDK, which allowed for users to create and sell avatar modifications and updates.
Ready Player Me has been the go-to solution for both gaming and metaverse companies for outsourcing much of its avatar creation process. Among those companies is VRChat. Scott Hayden opines:
Netflix hasn’t intimated it’s getting into XR gaming yet, so it’s pretty safe to say the Ready Player Me acquisition and subsequent shutdown is more or less a blow to one specific group of people: namely, VRChat users.
VRChat beginners looking to make their own avatars over the years were almost always pointed to Ready Player Me, with the platform even allowing users to upload a personal photo and generate a cartoony persona that was easy to mix-and-match with a variety of parts.
And while they weren’t always the most original avatars out there, it’s difficult to argue with the platform’s ease of use, as the web-based tool basically got you a (mostly) unique avatar that was not only cross-platform, but also already rigged for VRChat.
I’m not too worried on the impact to VRChat; as Scott goes on to write in his article, there are alternatives, albeit ones requiring a bit more technical know-how on the part of the user. VRChat also has a thriving third-party avatar creation and sale ecosystem, including a very popular series of Virtual Market avatar shopping events). VRChat will be fine. But it’s the smaller metaverse platforms like Spatial.io, which wholly rely on Ready Player Me’s services, that are now going to have to scramble to find and implement a replacement in very little time.
NETFLIX’s acquisition of Ready Player Me reminds me, at first glance, of when the fledgling metaverse platform Cloud Party (which I have written about on my blog before) was acquired by Yahoo! back in early 2014, over a decade ago. The entire small company (only 3-4 people) was “acquihired” by Yahoo!, and they shut down the Cloud party platform (with a truly memorable sendoff, as they shut down the servers, that made me emotional; this link is from a former Blogger.com blog I used to write about Cloud Party, which is still up!). The staff were absorbed into Yahoo! to work on Yahoo! projects, and God only knows what happened to them, or the projects they were hired to work on. (And, of course, Yahoo! is a shadow of its former self; does anybody still use it?)
It is very clear from this news that NETFLIX has big plans for its gaming service, and they “acquihired” the staff (and assets) of Ready Player Me, in order to use them for some future project. Their gain (for whatever project they are working on) is the loss of the hundreds of virtual worlds, games, and social VR/AR platforms which relied on Ready Player Me.
The fallout from all this is going to be fascinating to watch.
UPDATE Dec. 23rd, 2025: Another thing that came to mind after I posted this blogpost is this: metaverse-building companies who choose to outsource aspects of their services to other companies like Ready Player Me, have to be prepared for the possibility that that other company could be bought out, change the terms of their service, or even shut down. While it might be more time and money consuming to build something like an avatar system in-house, at least it’s under your control, and you don’t run the risk of having the rug pulled from under you.
Thank you to my metaverse friend Carlos Austin for the heads-up on this news.
UPDATE Jan. 20th, 2026: Today I came across an article on LinkedIn by Terry Proto for the group with the lengthy title, Reality Innovators Network for Spatial Computing, Metaverse, AI & XR – Virtual, Augmented Reality (whew, that’s a mouthful!):
8,000 developers. 6 weeks. One lesson. Netflix bought Ready Player Me, and January 31st is the deadline to replace avatar infrastructure for a lot of companies.
This isn’t the first time we’ve seen this. Altspace. 8th Wall. The pattern repeats.
The lesson? Interoperable ≠ open.
RPM worked everywhere. But it was still owned by one company. One acquisition later, and thousands of production systems are scrambling.
That’s the difference between building on convenience vs. building on ownership.
I just wrote a new article on why the spatial internet can’t be built on rented land. Have a look here: https://lnkd.in/etu3xpiF
(Note: I don’t know if you actually have to have a LinkedIn account to read this article.)
In the linked article from the above quote, Terry goes to give a very good summary of why relying on a third-party solution (even one that is interoperable), is still not as good as having open standards.
He writes:
Netflix acquired Ready Player Me on Dec 19 and 8,000 developers have until January 31st to rip out and replace their avatar infrastructure.
That’s six weeks.
Six weeks to rebuild identity systems that many teams integrated as foundational layers, not optional features. For some developers, RPM wasn’t just powering avatars. It was powering user accounts, social presence, cross-platform persistence, and the entire notion that their users could carry an identity across virtual worlds.
As I write this, that six-week window has narrowed to (checks calendar) just twelve days. And, as Terry has stated, many of the 6,000 developers who used Ready Player Me, used it for a lot more than just avatar appearance. He goes on to add what I was trying to get at in my original blogpost, but does it much more concisely:
ack in June 2023, I wrote about “life after Altspace”, exploring which platforms could fill the void when Microsoft shut down one of the oldest social VR spaces. Altspace launched in 2015, got acquired by Microsoft in 2017 and closed in March 2023. The community scrambled to find new homes.
Sound familiar?
But back then, I was asking the wrong question. Finding alternative platforms doesn’t solve the underlying problem. It just kicks the can down the road until the next acquisition, the next pivot, the next “strategic realignment.”
The real question is: why do we keep building critical infrastructure on top of proprietary platforms?
I am not going to quote it all, but I do strongly recommend you read the entire article here (even if I very strongly disagree with any potential solution which requires blockchain, cryptocurrencies or NFTs, all of which by now are tainted beyond redemption by numerous scandals, scams, and rugpulls). And I will watch with keen interest as the deadline of January 31st, 2026 comes and goes.
Shadow banning: the practice of blocking or partially blocking a user or their content from an online community so that it will not be readily apparent to the user that they have been banned.
Much has already been written about the behaviour monitoring system in the upcoming Facebook Horizon social VR platform, used to prevent inappropriate behaviour, such as this RoadtoVR article from last August:
First, all the users in Horizon are involuntarily recording each other. The last few minutes of everything that users see and hear is recorded on a rolling basis. Facebook says this recording is stored on the headset itself, unless one user reports another, at which point the recording may be sent to Facebook to check for rule violations. The company says that the recording will be deleted once the report is concluded.
Second, anyone you interact with can invite an invisible observer from Facebook to come surveil you and your conversations in real-time to make sure you don’t break any rules. The company says this can happen when one user reports another or when other “signals” are detected, such as several players blocking or muting each other in quick succession. Users will not be notified when they’re being watched.
And third, everything you say, do, and build in Horizon is subject to Facebook’s Community Standards. So while in a public space you’re free to talk about anything you want, in Horizon there a many perfectly legal topics that you can’t discuss without fear of punitive action being taken against your account.
But Sony has filed a patent for a similar way of monitoring users in social VR, where you won’t necessarily be notified if you run afoul of the rules. The abstract for the patent reads as follows:
Shadow banning a participant within a social VR system includes: receiving and forwarding an identity of the participant, who may be shadow banned; recognizing and tracking inappropriate behaviors including inappropriate language and comments, inappropriate gestures, and inappropriate movements; receiving and processing the recognized and tracked inappropriate behaviors of the participant; generating a safety rating based on the processed inappropriate behaviors; comparing the safety rating to a threshold value; and outputting a signal to label the participant as a griefer and shadow ban the griefer when the safety rating is greater than the threshold value.
So, it sounds as though, if somebody makes an obscene gesture towards another avatar in a future social VR platform where this system is implemented (e.g. flips them the bird, or grinds up against them in a sexual way), that they would then be shadow banned, perhaps even becoming invisible to other users. What sets this proposed system apart from Facebook Horizon’s is that it would be triggered WITHOUT input from someone who reports the griefer.
Stop and think about that for a moment. Who is to decide what is inappropriate gesture, or inappropriate behaviour? The rudeness of various hand gestures varies by culture around the world; will American rules and codes of conduct take precedence over those of, say, Italy or India, which might differ? Can you be flagged just for staring at another person for longer than a few seconds? What is the dispute mechanism if you discover you are shadow banned, and will it be similarly automated? This is just a slippery slope, people.
Interestingly, one proposal for this solution includes “a system configured entirely with hardware” that specifically mentions tracking the user’s movement and even their gaze. Presumably, these would be features included in the headset itself. Another suggestion mentions using an “agent” placed within the application to judge any possible offenses.
While features like these may be necessary as VR expands, it also calls into question the security and privacy of any user’s actions within that social VR experience. Figuring out that balance will no doubt be a challenge for social VR app makers in the future.
It’s also interesting to note that Sony filed this document after PSVR’s release in 2016 and that the company doesn’t really have any big social apps to its own name on the platform. Could this be an indicator that Sony is indeed planning to launch a more robust social VR feature for the upcoming PS5 VR headset? We did report last month that the company had renewed the trademark for its PS3-era social VR service, PlayStation Home, so anything’s possible.
So perhaps Sony has a future social VR platform for PSVR users up its sleeve?
Another question which arises is: if Sony’s patent is awarded, will they be able to go after platforms like Facebook Horizon, which might use similar enough features to institute patent infringement? The mind boggles at the possibilities.
One thing is clear: the social VR marketplace is evolving so quickly that laws and regulations are struggling to play catch up. Facebook, for one, is collecting all kinds of personal data about your use of Oculus VR devices such as the Quest 2 (here’s the complete list, just for the Oculus app on your iPhone).
The more data collected and analyzed, the greater the chances that you could be branded a griefer and shadow banned!
In the future, if you look at another avatar the wrong way, you might land up shadow banned! (Image source: What Is Shadow Banning? on imge)