Editorial: Why I Think High Fidelity is Doomed

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Look, I realize that I have been exceptionally cranky lately when it comes to High Fidelity. The company is just trying so hard to make its remote teamwork social VR platform a thing, but, sweet minty Jesus, I think they are failing (and flailing) big time.

I follow the High Fidelity corporate Twitter account, and this morning, somebody posted the following tweet:

Clicking through takes you to the High Fidelity Marketplace, where you can pick up Piper Peppercorn’s virtual coffee mug for 25 HFC (High Fidelity Coin):

So, the thinking here is something along the lines of: “Hey, we want to get people visiting and using High Fidelity, so I have an idea! Let’s promote various items from the Marketplace on Twitter! Somebody will want that coffee mug so much, that they will:

  • download and install the High Fidelity client software;
  • create an avatar;
  • MAKE AN APPOINTMENT TO VISIT THE BANK to get some HFC;
  • go shopping on the High Fidelity Marketplace and buy that coffee mug.”

I’m sorry, but that is a completely insane expectation. Between tweets for various objects for sale like this coffee mug and a scarf (yes, a scarf!), and numerous generic tweets about the joys and benefits of remote working, I am seriously starting to wonder what the hell is going on:

High Fidelity should stop trying to promote remote teamwork in general, and start focusing squarely on selling their platform. They are not going to convince any company to try using remote workers through these ineffective tweets. If they think this will actually make any sort of difference with executive decision makers, they are sadly mistaken.

The virtual coworking island cam fiasco is a perfect example of a company seemingly completely adrift, without any clear indication that they know what to do, or how to market themselves. It took two days—two days—for the company to even notice that its livestreams had no audio. And the livestreams hardly showed off the platform in its best light, even though they have some innovative product features such as spatialized audio. Nobody is going to watch these videos and think, “Hey, this is cool! I want this for my business!”

High Fidelity is one of the clients of a professional PR company, called Firebrand Communications; do they not listen to their advice at all? Or is this the best advice they are being given at this point? (One blog reader astutely pointed out that any good PR company would be monitoring mentions of their clients on social media and blogs, and stepping in when somebody posts highly critical, deeply negative blogposts like I have written about High Fidelity recently. That’s what PR companies do.)

High Fidelity is a sinking ship, and it just breaks my heart. I’m just going to come right out and say this: I now believe that the company is doomed. Their user forums are a virtual ghost town (nobody has posted anything for a week now, a troubling sign). Many people, like Jason Moore of the MetMovie Project, have abandoned HiFi for other social VR platforms. You load up the HiFi client and visit, and except for a few events like the weekly salon hosted by DrFran, the platform is empty.

High Fidelity is a case that should be studied at university business schools of how not to treat your existing userbase, and how not to promote yourself to try and get new customers. High Fidelity desperately needs help, particularly when it comes to marketing and public relations, and I’m not sure that they are going to get that help before they run out of the millions of dollars of venture capital they received, and simply close up shop.

So, what do you think? Please feel free to leave a comment below or, as always, you are welcome to join the freewheeling conversations, arguments, and debates about social VR and virtual worlds taking place on the RyanSchultz.com Discord server, the first cross-worlds discussion forum! We’d love to see you there.

UPDATED! Second Life Steals, Deals, and Freebies: Come Visit the Freak Show!

Today I discovered a really exceptionally well-done sim in Second Life called Freak Show, complete with all kinds of wonderful details and dozens of circus freaks of every kind and description (please see this Encyclopedia Britannica article for some historical background on freak shows).

Freak Show has the biggest collection of freaks (avatars, animesh, and static mesh) that I’ve ever seen in Second Life—which, if you stop and think about it, is quite an achievement 😉 Please do NOT derender avatars or set “view friends only” in your SL viewer, as the circus freaks will be derendered as well! There are some really inventive ones here to see.

I was stopped in my tracks by a two-headed conjoined twins avatar, and I actually had to pull out my handy free What Is She Wearing HUD? to scan her to see what parts made up the avatar! (A very handy tool, and highly recommended whenever you discreetly want to see what another avatar is wearing.)

I was wondering who sold mesh avatar attachments that would give your avatar two heads! It turns out she is all one mesh component. (You can pick up an updated version of her here on the SL Marketplace if you’re interested. It even comes with an add-on AO for the second head!)

Here’s a picture of the owner, Uri Jefferson, who (appropriately enough) is a six-armed circus freak himself!

I decided to dress up for the occasion. This is one of the ten Halloween costume hunt prizes from Brii Underground Wear, the Mary Salem outfit, which comes complete with the gown, wrap, and jewelry—even a matching top hat! Find pumpkin #2 and it’s yours for only L$6:

This avatar is wearing:

  • Mesh head: Cleo Bento mesh head by Akeruka (a former L$1 group gift; the Akeruka group costs L$150 to join)
  • Mesh body: Juliet mesh body by Altamura (a former Valentine’s Day group gift; Omega-compatible; more details here; the Altamura group costs L$50 to join)
  • Omega skin applier: (included as part of a package of body skin appliers that comes with the Cleo mesh head; you can pick up the Omega applier kit for Altamura mesh bodies for only L$99 at the Omega Solutions store at this exact SLURL)
  • Hair: Hurrah hair by Ade (a free gift from the recently concluded 2019 Hair Fair)
  • Outfit (Except Shoes): Mary Salem outfit (L$6 Halloween hunt prize from the pumpkin hunt at Brii Underground Wear)
  • Shoes (Not Shown): black flats (part of a free sample pack of Slink-compatible shoes from Garbaggio, available on the SL Marketplace; Altamura mesh bodies have Slink-compatible feet)
  • Animation Override: Chubby Girl AO by [ImpEle] (free from the SL Marketplace). This is a nice, simple, calm, free AO with no crazy movements. 

TOTAL COST OF THIS AVATAR: Only L$306!

See you at the Freak Show! Here’s the SLURL.

UPDATE Oct. 31st: Draxtor Despres has released a video profiling the Freak Show!

UPDATED! Decentraland and Somnium Space: A Tale of Two Auctions

Today is officially the last day of the week-long land auctions for the blockchain-based virtual world Somnium Space. You can check out the status of the auctions using their up-to-date land auction map (which might take a minute or two to load on slower computers).

Red parcels were those which were claimed before the auction as an incentive for investors in their previous crowdfunding initiatives (approximately 500 parcels in total). There are 4,500 parcels up for grabs this week to the highest bidder. Yellow parcels are those which have bids in the auction. Green parcels are those which have not been bid on.

Here’s what the map looks like (in two sections, top half and bottom half), as of today around 2:00 p.m. Central Standard Time:

As you can see, there’s a veritable sea of green parcels on the Somnium Space map, and not a lot of yellow ones. Compare this to the bidding frenzy that occurred in both of Decentraland’s previous land auctions, in which almost every single parcel of land was sold.

The team over at Somnium Space must be feeling a little surprised by the (relative) lack of response from bidders, and I must admit that I am feeling somewhat surprised myself.

The cost of the Somnium Space land parcels currently up for auction varies from 0.3 ETH to 3 ETH (US$54 to US$540), compared to the cheapest parcel of LAND available on the Decentraland LAND Marketplace at 12,900 MANA (US$412). If course, some LAND is much, much more expensive than that!

And let’s compare feature sets between the two products: what you can do in Somnium Space compared to Decentraland. You can actually build using the in-world building tools in Somnium Space, which offer you much more functionality than the somewhat limited Decentraland Builder, which is not really an in-world building tool at all, but rather an external website. (Someone has already built an experimental in-world building tool in DCL, but it is rather primitive.)

You also have better, more realistic graphics in Somnium Space than in Decentraland. Let’s compare two scenes, one of Somnium Space, and one of Decentraland:

Somnium Space
Decentraland

You can see more pictures of the new Somnium Space 2.0 here. Decentraland is hobbled by the significant content constraints placed on its builders, and cannot currently hope to match SS’s scenes.

So, why aren’t people (yet) flocking to Somnium Space as they did to Decentraland? Why aren’t people choosing to spend their money on cheaper virtual land that offers much greater creative possibilities?

One of the issues may be timing. Decentraland started off with an Initial Coin Offering (ICO) at the height of the cryptocurrency mania, which generated a lot of money (millions of dollars) and a lot of interest because it raised so much money. Somnium Space started off with less of a bang, as a non-blockchain project which had blockchain added afterwards. At the time of Somnium Space’s land auction, the bloom has definitely come off the rose for blockchain and cryptocurrencies, which might explain the relatively sedate pace of bidding compared to the frenzy over Decentraland in their two previous LAND auctions.

Another reason might be that Somnium Space is still a relatively new and untested platform (particularly the new, contiguous version 2.0 landscape), and potential investors might be cautious, wanting to wait and see what the early pioneers are going to do with the land they bought. As someone said on the RyanSchultz.com Discord channel in talking about thos week’s Somnium Space auction:

Unless the worlds become bustling with life and events and creators and MONEY, nobody will ever want to buy more land (only if they are still sick with blockchain hype). Buying an abstract piece of “land” in some obscure world that might or might not become popular is a gamble, and the only winning party here is the House, aka the creator.

Decentraland may not compare that favourably to Somnium Space in terms of technical features, but it does hum with money—the millions of dollars that MANA and LAND speculators invested ensure that DCL gets the white-hot spotlight of more attention, including mainstream news media coverage from places such as CBC Radio and the BBC. Once a project gets that level of coverage, it almost takes on a life of its own. And Somnium Space will likely need to get that kind of attention, that kind of coverage, in order to succeed. (I mean, I’m covering it, but I’m just a niche blog with 600-6,000 viewers a day! That’s peanuts.)

And, as we have seen with failed blockchain-based virtual world projects such as Virtual Universe, simply having better features alone does not guarantee success. Virtual Universe supported VR, had simply stunning realism in their world, and some truly innovative in-world creation tools, but the company was simply unable to entice the public to invest in their project’s cryptocurrency, and they folded.

It will be interesting to watch as both Somnium Space and Decentraland evolve and adapt to circumstances in future. I wish both companies every success in their endeavours, and good luck! They will both need it. (Remember, Facebook is planning to launch a social VR platform and a cryptocurrency next year. Don’t think for a moment that they haven’t considered combining the two in some fashion.)

UPDATE 7:34 p.m.: I wanted to add a time-lapse video of Somnium Space’s in-world building tools in action, since not a lot of people have had an opportunity to try them out yet:

I find this to be pretty impressive!

A TED Talk by VR Filmmaker Alex Rühl on Virtual Reality

I got a tip from VR artist Rosie Summers (whom I follow on Twitter) to watch a nine-minute TEDxLeicester talk by VR filmmaker Alex Rühl, who talks about the impact of virtual reality in a powerful, personal message:

It’s so good, and frankly it’s criminal that it only has 2,743 views so far! So I thought I would bring it to your attention. If you still think that VR is just a gimmick, or a technology that is limited in use, then you need to watch this video. If you’re a true believer like me, watch it anyway!